Importance Of Soft Skill

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Soft skill is actually a personal attributes that express your ability to interact with other people or so called interpersonal skill. A soft skill is complement to hard skill (technical skill) - which are a technical knowledge on a job. As to resolve the Monier Group crisis, Mr. Annand, eastern regional manager firstly shall be sent for soft skill training in order for him to have a good relationship with subordinate. Indeed, Mr. Annand may possess with handful technical skill (hard skill) from he what learned during the time of sales executive. However, a manager has a different roles & reasonability to play a part in planning strategy, coordinating, organizing the business / sales activity. Therefore, the soft skill will be appeared to be …show more content…

Annand can switch his leadership style from time to time based on target & circumstances in building member trust and satisfaction which strengthen group cohesiveness. Trust given from team members enhances the loyalty of employees toward the company. 3.3 Motivation Motivation is generally correlated with productivity of employee. In other means, an employee is more productive when they are motivated by their individual needs. Manager must well understand & aware of their employee’s personal motivation as motivation factors is vary for each employees. It is crucial for a manager to maintain high morale among the employees. In order to ensure employees perform effectively towards section / organizational objectives, manager must familiar with theories and application of motivation to assist in motivating employees. Top performance is link to motivation, while people are motivated in different ways. Each person has their different degrees of frustration factors and look for different outcome from doing the same task. It is not an easy task to understand behavior of human. Motivation is include the needs, desires, drives, motives, and their ultimate goal. Figure 2 below shows the relationship among these and some other obstacles from realizing the goal. Motivation is internal force that directs a person to satisfy his needs and …show more content…

One of the traditional concept has been found useful in motivation theory understanding is the human needs. All human behavior, no matter in conscious or unconscious level, is affected by a person’s needs or desire. Hence, a person who is motivated on doing something is because of his / her needs and wants. The theory of motivation can be explained in Maslow’s Hierarchy of Needs, as figure 3. According to psychologist, Abraham Maslow believed the levels of needs to motivate people can divide into five separate categories that are physiological needs, safety needs, social needs, esteem needs, and self-actualization needs. Maslow believed that human will firstly fulfill the basic needs that is physiological needs and safety needs, only continue satisfy the higher ranking needs such as the esteem and self-actualization needs. 1) physiological needs - basic needs such as food, clothe, water, air, shelter to maintain physiological well being 2) Safety or security needs - Person’s needs for financial security and protection from any illness , layoff - retirement plan for employee age of forties and fifties,

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