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Importance of packaging towards customers
Packaging in quality management
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1. Abstract or Introduction
In today’s competitive environment, packaging has become itself a sales promotion tool for the organizations. Even the consumer’s buying behavior also get stimulated by the packaging quality, color, wrapper, and other characteristics of packaging. Furthermore, it is also argued that quality packaging not only increases sales but also reduces market and promotional costs. Packaging is considered the science, art and technology of enclosing or protecting products for distribution, storage, sale, and use. (Ahmed, Parmer & Amin, 2014). Additionally, packaging also refers to the process of design, evaluation, and production of packages. Packaging can be described as a coordinated system of preparing goods for transport,
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The main objective of this study is to explore the impact of packaging on Organizational Sales turn over.
4. Research Problem and Question
The management of Food Products Company wanted to study the impact of different type of packaging (plastic, glass and tetrapack) on the organizational sales turnover. Therefore, the sales are taken as a dependent variable and types of packaging are taken as independent variables. Sales are a ratio scale variable, whereas, the type of packaging is a nominal scales variable. If there is a difference in average sales due to various type of packaging, then it would be interesting to find out which type of packaging has the maximum impact on sales.
Research Questions:
• To check whether the use of plastic, glass and tetra packaging have different effects on sales revenues?
• To check whether size of stores influence sales
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Prior Literature Review
Chaneta (2012) argues that packaging can increase sales by such promotionally-oriented moves as offering smaller or larger sizes more multipacks, better pictures of the product itself, illustrations of the product in use and more effective use of color. Additionally an attractive package may speed turnover so that total costs will decline as a percentage of sales.
Sajuyigbe, Ayanleke, & Ola (2013) report that packaging and other factors such as brand name, pricing and promotion were joint predictors of sales volume in Nigeria. They further argue that package design shapes consumer perceptions and can be the determining factor in point-of-purchase decisions which characterize the majority of shopping
We have to know the methods that the marketers use to attract us, and also the factors that make us very confident when buying a specific food product .The article by kim severson “Be It Ever So Homespun, There’s Nothing Like Spin,” Discusses the food packaging issues which I believe are strong ways in misleading people. At the begging of this article, Severson writes about her experience with food and our confusing attraction to the products by their packaging. The part when Severson writes “Something made me uneasy when I dropped a box of organic koala crisp cereal in my shopping cart.” When we think about it, why was it
Continued support of profit growth in packaging and entertainment operations. Packaging operations provide significant efficiencies, cost savings and quality assurance for domestic beer operations, while entertainment operations enhance the company’s corporate image by showcasing it’s heritage, values and commitment to quality and social responsibility to 19 million visitors annually as well as adding their profit contribution.
We are all consumers, and we buy diverse products every day. But, do you know what the main factor is that influences us to choose a product? If someone selects a cloth, maybe he pays attention to its quality! Customers’ decisions can be changed depending on what the main factors they are looking at. Various influences can cause consumers to select different products.
Schrager, M. (2012). Why FedEx’s Marketing Efforts are the Perfect Package. Business Marketing Association, Chicago. Retrieved Nov 12, 2013, from
In particular, promotions should target consumer who use paper-products and foams. Leveraging the company's highly trained sales personnel, relative benefits and long-term cost savings afforded by superior bubble product should be stressed. Additional promotional efforts should include direct mailings to potential clients in the US and Europe. Importantly, all promotional efforts must target packaging engineers.
Global: Worldwide packaging shipping volume is increasing as a result of global exchange, e-commerce, and changes in supply-chain management.
The packaging aspect involves gathering the communication materials, combining them into one package, and distribution. The materials can be used by employees to answer some basic questions they may have. If their questions can not be answered, they are encouraged to contact the human resource department (of Capital) or Arbor.
Saran gave Sealed Air a competitive advantage by providing increased protection during shipping compared to uncoated bubbles. Another major point of success for Sealed Air was the importance they placed on market education to inform customers of the advantages of using coated bubbles. It worked extremely well because in 1980 Sealed Air was able to make $25.35 million in sales in the US. It wasn’t long after until competitors were able to penetrate the market forcing Sealed Air to make a choice, whether to enter the uncoated bubble packaging market or not. It was a difficult decision to make due to Sealed Air’s experience developing coated bubbles and its brand recognition. All while trying to maintain its market leadership and drive for technological innovation. The problem was if Sealed Air added uncoated bubble packaging to its mix it could unintentionally damage the reputation its most profitable product and set the company back
Marketers assert to develop branding and packaging strategies that signify the brand’s products in a way that establishes lasting impressions in consumers’ thoughts. Because brands distinguish the many product offerings in the marketplace, brands help consumers choose between product offerings. When branding and packaging strategies clearly illustrate worthy product expectations, and products remain true to branding messages, positive consumer perceptions ensue, and brand value is strengthened.
Depending on the quality and packaging of the product, the company may target the younger generation. The same will dictate that the product is packaged into a diverse range of shapes and sizes, so that the consumers may be in a position to afford the same regardless of their financial constraints. The price strategy therefore opens up the target market since the wide range carters for a bulk of the society. Pricing of products has a place in the perception of the goods created on the minds of the customers and prospective customers.
Armstrong, G, Adam, S, Denize, S, Kotler, P, 2010, Principles of Marketing 5th Edition, Pearson Australia Group, Frenchs Forest
To effectively sell a product or service, organizations have to really know how customers behave, regarding to what they buy. The study
While improving packaging is one part of marketing, more importantly is the process and how it is executed. Making sure the process is executed and the steps have been properly researched will ensure success. If there have been no studies in the current market for what may be needed then trying to sell plasma televisions in a third world country may not be to successful.
Overall impact of brand on consumer behavior is moderate Brand name, brand loyalty, after purchase service, verification of the product; symbolic mean...
Consumers have expectations In terms of a good quality product that should be availed at a reasonable price. Consumers don’t only want the business to be socially responsible towards them in this manner of reasonable prices but way beyond this. They should meet the needs of consumers in ways of convenience and appearance. But business should also consider other aspects like environmental impact when packaging is disposed.