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Reid, M. (2009). A critique of ‘transformational leadership theory. mba paper
Philosophy of transformational leadership
Starbucks coffee / leadership
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Howard Schultz - the leader of Starbucks, aims to attract and motivate employees as much as possible. He wants to build a company that can connect shareholders’ value directly to employees’ value. He dreamed of building up a company that treated all employees well and provided health care to employees. Maslow’s theory of needs indicates that safety needs and belongingness needs is of importance, and he pays more attention on satisfying those needs. Howard Schultz is a leader who defines leadership styles shaped by his own life experience. His father's job was terrible, and never had a chance to gain satisfaction and dignity at work, which directly influenced the company's culture and values today. Starbucks became the first U.S. company to …show more content…
Howard Schultz wants to start a company his father had failed to work in. In the company, everyone will get the respect and attention, no matter where you come from, what color is your skin, and what your education level is. According to Maslow’s theory of needs, esteem need and self-actualization can be satisfied here. Schultz used the treatment to attract and retain people who have the same values with Starbucks. The inspirational motivation, mutual trust and individualized concern for employees make him a transformational …show more content…
His relationship-oriented leadership approach focuses on created respect and mutual trust among employees. The gather of different people together is a kind of recognition of apple’s value. Employees are thinking about how to make right products, they are honest to each other, and have the courage to correct mistakes. Everyone is intrinsically motivated to try hard reaching their common goals.
Similarily, Mark Zuckerberg and Howard Schultz are transformational leaders. Their leaderships link the roles of leaders and employees, and tries to create a process between leaders and subordinates that can improve the motivations and capabilities of both sides. Leaders like them two with a transformational leadership express concern for their subordinates’ needs, and optimize the interaction within the organization. Their transformational leadership can inspire followers to better achieve the common goals of leaders and
...selbein and Cohen, “organizations that take the time to teach leadership are far ahead of the competition. By becoming familiar with the transformational leadership approach and combining the four I's, managers can become effective leaders in the business world.” (1999, p. 263). Transformational leadership can be applied in one-on-one or group situations. Using this approach, the manager (leader) and the associates (followers) are “transformed” to enhance job performance and help the organization be more productive and successful. All of these leaders have the attributes mentioned here. History will decide the greater impact they had on society as it is being written every day. Therefore, the qualities of transformational leadership make the essence of transformational management and the key to successful management of transformational organizational changes.
...ties and differences of the leadership of Steve Jobs and Fr. Jose Arizmendiarrieta that the leadership required for organisations to succeed is unique to the goals and definition of success portrayed by the leader. Their leadership styles were reflected in the organisations development and it can be seen why leadership in organisations is of such importance. What is also clear is that there is no right or wrong way to lead – Fr Jose achieved a sustainable profitable cooperative, Jobs archived a highly profitable company. The leadership practice used needs to fit the organisations vision, the needs of the stakeholders, and be ingrained into followers. The followers need to buy in to the leader’s vision and goals and play their part in implementing the steps required for success. The leader is ultimately responsible for guiding the followers along the path to success.
According to Dr. Karlene Kerfoot, “research tells us that the leadership traits of the person in charge work either as a magnet to attract, retain, and inspire or as a force that repels” (Kerfoot 2006, p. 25) and in support of this statement she makes reference to the fact that many persons go to work for a specific company with enthusiasm and eagerness and ultimately leave disappointed because of the management. “People are generally hungry for personalized leadership that speaks to their hearts”, says Dr.Kerfoot and this type of leadership motivates them to accomplish task and complete projects they deem difficult or impossible (Kerfoot 2006, p. 25)
One of the leading organizations that follow the servant leadership style is the coffee giant, Starbucks. The basis of the company’s organizational culture is the servant leadership principles. These principles pervade every aspect of their business. The company believes in caring their employees first, as they are the one who takes care of the customers (Ferguson, 2015). The hiring and management of the staff, the way the staff work and interact with one another, serving the customers all represent the organizational culture, their policies, and operations.
In the 1940s Abraham Maslow created his famous theory of needs and set the groundwork for David McClelland who in 1961 launched his book, “The Achieving Society” (Mind Tools, n.d.). McClelland’s Acquired Needs Theory explores the thought that “needs are acquired throughout life…needs are not innate, but are learned or developed as a result of one’s life experiences” (Buchbinder & Shanks, 2007, p.27). In this theory are three types of needs: need for achievement-desire for success, mastering tasks, and attaining goals; need for affiliation-desire for relationships and associations with others; and need for power-desire for responsibility, control, and authority (Buchbinder & Shanks, 2007). Therefore, management, hospitals, and organizations must determine what the needs of their employees are in order to properly motivate
In a past MBA course, I studied the leadership qualities of Mark Zuckerberg. Out of these two leaders whom I admire, Zuckerberg is the individual I would prefer to work. Ekaterina Walter wrote an article in Inc. magazine where she identified five leadership attributes of Mark Zuckerberg that contributed to his success. They are passion, purpose, people, product, and partnerships. This transformational leadership skill is part of what makes him such an effective leader. Part of Mark Zuckerberg 's mission at Facebook enhanced openness and transparency, and he believes openness fosters connectivity. Zuckerberg utilizes a charismatic/transformational/authentic leadership approach. He is self-confident, optimistic, resilient, results-oriented, and an
In summary, transformational leaders through their behaviors of compassion and selflessness encourage followers to emulate them. Through persuasive communication and confidence building, leaders advocate the adoption of new values and endorse the goals of organizational to their followers. Accepting of change, they focus upon coaching, communication, and mentoring to promote organizational success. Leaders challenge the process by encouraging others to challenge themselves to a higher performance. They create an open environment in which followers can create and innovate to meet the increasing challenges of tomorrow. Transformation leadership provides a model for impacting employee empowerment, developing an innovative culture and fostering organizational success in the ever-changing healthcare arena
For everyone in the business world, Mark Zuckerberg is a well-known name to them. He is an undeniably young, successful businessman. However, Zuckerberg is also a very successful leader in his own company as well as in the world. His impact from creating Facebook is more than just impressive. Zuckerberg created the social media website where people get connected virtually and led the company to incredible success. Zuckerberg’s leadership style can be seen with inspirational motivation, intellectual stimulation, and idealized influence. With all the aforementioned components, Mark Zuckerberg is a great example of transformational leadership.
In this time of transition and uncertainty, research suggests that transformational leadership is highly effective (Straight, 2006). Leadership research has drifted from emphasis on the competence of leaders to “manage change” to the ability to “transform” organizations. Transformational leaders have attributes and behaviors needed to successfully motivate and empower employees. According to Bernard Bass (1990), transformational leadership occurs when a leader transforms, or changes, his or her followers in three important ways that together result in followers trusting the leader, performing behaviors that contribute to the achievement of organizational goals, and being motivated to perform at a high level. Transformational leaders can achieve greater performance by stimulating innovative ways of thinking and transforming follower’s beliefs and aspirations. Maxwell (Maxwell, 2007) articulates that most of the time, influence is more important than formal power or authority. I agree with him. Influence is very important in organizational and co...
Throughout life, there are and have been leaders who have helped change and shape others view of the world by their charisma, strength, morals, and kindness. These particular people can help to create a vision along with intellectually stimulating people to broaden their horizons and to be successful in business and personal accomplishments. At one point of time, there was someone who I considered a leader, who motivated me by applying what is known as the Transformational Leadership Theory. Transformational leaders “inspire and empower” (LugoSantiago, 2016, p. 18) other individuals to become more well-rounded along with helping to achieving overall goals. With the Transformational
Everything centers on the organizational culture within Starbucks. While being a customer service-based company and understanding that the customer satisfaction and loyalty are what will make the company profitable, Starbucks takes a different approach to customer service than other companies. By hiring employees that fit in the organizational culture (ICFAI, 2005) and treating their employees well (Lefevere, n.d.), Starbucks brings in and retains customers through their happy employees. The qualities that Starbucks hires for are "adaptability, dependability and the ability to work in a team" (ICFAI, 2005). The culture is supportive and laid back (Montana, 2005). Howard Shultz, Starbucks president and CEO, has the theory "that if you treat your employees well, they will treat your customers well" (Starbucks, 1997).
If motivation is driven by the existence of unsatisfied needs, then it is worthwhile for a manager to understand which needs are the more important for individual employees. In this regard, Abraham Maslow developed a model in which basic, when a need is mostly satisfied it no longer motivates and the next higher need takes its place.
Transformational leaders are needed to transform low performing organizations to acceptable to high performance. At other times, the leader is expected to move an organization from a crisis. In order to accomplish these tasks, the leader must overhaul the organization culture or subculture. This task is accomplished by nine ways of transforming others: 1. Raise others awareness. The leader makes others aware of the rewards and how to achieve them, i.e. pride in the job or financial incentives. 2. Help others look beyond self-interest. The transformational leader helps others to look at the “big picture” by describing an entire scenario, i.e. if we hire more employees to do x, we will have to make cuts in other areas. 3. Help people find self-fulfillment. The leader helps others not to focus on minor satisfactions, i.e. getting a job done before the deadline ...
A quick look at inspirational motivation component in transformation leadership, the leader is considering “behave in the way that motivate and inspire those around them providing meaning and challenge to their followers’ work… Leaders get followers involved in envisioning attractive future states; they create clearly communicated expectations that followers want to meet and also demonstrate commitment to goals and shared vision” (6, transformational leadership introduction). Mark Zuckerberg is a perfect sample of this component. In the book “The Facebook effect”, David Kirkpatrick has a chance to talk to the young CEO of Facebook and this is what Mark Zuckerberg assure his vision of the company: “We’re a utility-We’re trying to increase the efficiency through which people can understand their world. We’re not trying to maximize the time spent on our site. We’re trying to help people have a good experience and get the maximum amount out of that time” (10, Kirkpatrick). This does not just show how Zuckerberg envisions his company as but it is also shown how Zuckerberg provide a meaningful
During his life and in modern days, Maslow’s Hierarchy has been used to enhance leadership in business settings. Many motivational enterprises have taken the Hierarchy of Needs and adapted them to teach leaders how to help their employees achieve a high level of motivation. A company named Ovation Incentives trains that “an employee needs their basic needs such as their salary and work conditions to be fulfilled first before reaching high level needs such as feeling part of something bigger within an organization” (Stead,