Healthcare Project Management System Case Study

The Healthcare project I am undertaking is to implement MasterControl Document Management system for the Department of Pathology at the University of California at San Francisco. The department has 3 locations. All 3 locations will go live at the same time. CAP and CLIA requirements state that all staff must be competent in the jobs they perform and competency must be routinely assessed and documented. The current paper system is cumbersome and difficult to track staff competency completion and due dates. There is also a requirement to have an electronic method of tracking all policies. A policy present at all locations must be the same version and signed off by the licensed CLIA Medical Director at least every 2 years. There must be a

Each binder must have the most current policies and older policies destroyed. With a manual system, it is difficult to ensure all binders are complete and up to date. There is no guarantee that staff have not removed a policy and made copies either. It only takes one outdated policy in one binder or left an old version on a counter to get a citation. This has happened in the past and the departmental goal for next year is to have an electronic solution for staff competency and policy and procedure generation and access.

8 different project management methodologies

Methodology Where used Basic principles Steps/Phases Team How would this assist me?

Lean Six Sigma Healthcare Improve patient safety by eliminating errors, defects and waste, one process at a time. Define, Measure, Analyze, Improve, Control All staff involved in the workflow being reviewed. Decision makers including those with budgetary approval. Tends to be a large group. The 5 steps break each work item down into re-designable, manageable processes for improvement. Geared toward patient safety. Many consultants available to assist with this methodology.

Prince2

(Process in Controlled Environments) UK Government All projects need to know these

Well documented. May be too time consuming. If one step is rejected, I must start back at the top again, but I have done this before and the structure is known.

Spiral Method Larger IT Projects with a high degree of risk or changing requirements, Military Risk Analysis and retesting is emphasized. Each risk found is retooled and retested until resolved. Planning, Risk Analysis, Engineering and Evaluation. Repeat until goal achieved. Analysts, Software engineers, customers This would not be good for my project, as I know the end result. There will not be much variation or risk. Retesting will not be necessary.

Last Planner Construction, Engineering, Tasks grouped according to Can, Should and Will. Look Ahead planning utilized so team is always moving forward. Geared to preventing schedule slips. Planning, Execution, Control Customers, performers Very task oriented, but does not deal well with the unknowns of healthcare and IT. Works well with construction and engineering where the blueprint is available and permits