Forecasting demand

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Forecast accuracy is achieved after disciplined and structured methodologies are applied in the supply chain management. An accurate forecast is not the last step to master supply chains, it needs to be complemented with the creation of demand-driven supply chains with real time visibility. This means extending beyond the enterprise into customer and supplier supply chains, resulting in a competitive advantage.
The article was based on a study conducted by PRTM and Chief Supply Chain Officer (CSCO) magazine, where nearly 40 companies submitted forecasting practice data. In general, only the top 25% of these companies implemented an “accurate” forecast performance system, what reinforces the hypothesis that while forecast accuracy is a critical element of supply chain management, it is an area that continues to challenge most companies.
Forecasting performance can have a powerful impact on overall supply chain performance. Best Performing companies are defined as the top 20 percent of companies achieving the highest index score across the following metrics:

• delivery performance
• fill rate
• finished goods inventory
• and profitability

Further analysis also demonstrates a strong correlation between forecast accuracy and customer facing metrics like

• order fill rate performance
• on-time delivery performance
• and inventory turnover

However, while such benchmark data tells us what benefits can be achieved through improved forecast accuracy, it does not answer the million-dollar question of how this can be realized.
In essence, the study confirms three essential building blocks of a supply chain excellence program targeted at improving forecasting effectiveness and accuracy (These three practices are the foundational ele...

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...rtainty, and variable buying patterns.
Other proactive demand management practices adopted by companies to reduce their dependency on the forecast include demand-shaping initiatives that focus on a “sell what we have” approach. By changing order fulfillment lead times, initiating promotional campaigns, and adjusting pricing and feature/option availability, companies are able to shift demand to meet commitments and manage their sales plan by shaping demand to sell what they have.
In conclusion, the ability to accurately predict customer demand is at the heart of every company’s effort to achieve superior supply chain performance, and the way most companies evaluate forecasting performance tells them the magnitude of their error. The new challenge is to identify causes of the error or potential for improvement to sustain a highly productive and efficient supply chain.

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