Essay On Lovenox Workflow

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Lovenox Workflow: Creating a Flowchart Workflow is a series of sequencial steps that take place, creating a process to complete a task. The process, generally speaking, involves two or more individuals and creates or adds value to an organization. Workflows are a standardization of work that takes into account quality, productivity, cost, safety and moral depending on the type of process flow (Liker & Meier, 2006). Workflow analysis includes observation and documentation of the process to better understand the current state. Viewing the current state, one can then begin to analyse the process, looking for opportunites of redesign, waste, and value added activities (McGonigle & Mastrian, 2012). “The focus in any process is always on creating …show more content…

If the hours are between 0800 and 1600, the provider or radiology technician calls the anti-coagulation clinic. The Lovenox protocol is then follow through via the anti-coagulation clinic. Should the diagnosis come after 1600 and before 0800, the provider much call the nursing supervisor. The provider will give an order to intiate the Lovenox protocol. It is the nursing supervisors responsibility to write the orders and enter the lab orders into the computer. A phone call to the Lead ED RN is then made by the nursing supervisor to alert that a patient will be coming to the ED for basic teaching and an injection. The nursing supervisor greets the patient in the radiology department, inquires as to which pharmacy the patient utilizes, and escorts the patient to the ED, with a patient hand-off given to the Lead ED RN. The patient has the ordered lab work drawn and waits for the results. Once the labwork is return, the first Lovenox injection is given by the Lead ED RN. The ED RN then calls the anti-coagulation clinic, leaves a voicemail with the patient information and faxes the orders received from the provider. The patient is instructed by the Lead ED RN that the clinic will call in the morning to arrange follow up lab work and appointments for injections. The anti-coagulation clinic takes over from this …show more content…

There is the use of telephone calls to communicate with the Lead ED RN and calling the anti-coagulation clinic by the Lead ED RN to refer the patient to the clinic. The computer order entry system is used by the nursing supervisor to enter in the lab work which is needed to dose the Lovenox. The orders received from the provider for the Lovenox and the anti-coagulation referral are faxed to the clinic by Lead ED RN.
Policies and Rules A Lovenox policy and protocol is in place in the organization. This policy must be followed when a patient needs to be on Lovenox injections; therefore, the policy is in place from the beginning of the Lovenox flowchart. The Lovenox policy dictates the how, when, and why of this flowchart. The who and where is left open for discussion and analysis. The anti-coagulation clinic within the organization is open from 0800 until 1600, Monday through Friday.
Any patient being diagnosed on an outpatient basis will follow the current workflow presented.
Metrics used for Workflow

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