Engagement Strategy
It is crucial to recognize how important it is for a social worker to apply the proper engagement strategy. Every person is different, so not every engagement strategy works for everyone. In order to engage effectively, a social worker would have to consider the client’s strengths, challenges, and countertransference from the social worker toward the client. The case that will be examined is an 87-year-old Iranian Muslim male who is being treated for end -stage liver cancer and does not speak English. It would be important to engage with the client and his family in a compassionate and effective manner as well as with the respect for their culture, religion, and spiritual beliefs.
Major Obstacles in Engaging a Muslim Client
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Sympathetic responding means achieving emotional and rational harmony by supporting the client’s feelings (Hepworth et al., 2013). Although, while trying to engage with a Muslim client, a social worker needs to be aware that the difference in beliefs can affect the engagement process and needs to be prepare for it. According to Draguns, a culture shock happens when the professional providing the services is immersed in a foreign culture in which familiar interventions are no useful anymore and the professional must create new ways of relating to the client (as cited in Diller, 2007). Although, if the social worker is not familiar with a Muslim client’s beliefs, could be an opportunity for the client to educate the social worker and build rapport. Diller (2007) stated that the client might take on the position of cultural expert, teaching the practitioner, who is ignorant of the client 's culture. The author goes on saying that this strategy could help clients become more comfortable in this new role and empowered by learning new behaviors in relation to it. Muslims clients have very specific ways of dealing with illness. Abdullah (2015) stated that in Islam, personal development is view as the transformation of the self-based on compliance with God and in adverse circumstances can delay personal change, requiring a return to this state for personal growth to happen. In order to be able to engage a Muslim client, it would be important to be empathic and respectful of his or her
As a nurse, I am obligated to care for all cultures, and try to understand their values, beliefs, spirituality, gender roles, and language. Cultures can range from different families, environments, disabilities, or even genders. It is a very broad topic, and I hope to recognize these cultures in my nursing career. Some barriers may exist that can make it challenging to work with people of a different culture, but it is possible to overcome these with the resources within the health care system. The Health Policy Institute identifies that “[t]he goal of culturally competent health care services is to provide the highest quality of care to every patient, regardless of race, ethnicity, cultural background, English proficiency or literacy” (“Cultural Competence”, 2004). Additionally, cultural competence is an ongoing process that involves both the client, and health care professional to work together that best suits the client’s
In today’s society, it is very important for the healthcare professional to be educated about the culture of their patients. It can be seen that the number of patients who are Muslim are increasing throughout the healthcare system. It is challenging for healthcare workers to care for the needs of Muslim patients when they don’t understand their cultural beliefs. Muslims don’t necessarily have the same health beliefs, outcomes, or priorities that their providers have, therefore making it more difficult to come to a final healthcare decision (Al-Oraibi, 2009.) “This intercultural gap in understanding between clients and providers may result in poor care services and low levels of satisfaction” (Al-Oraibi, 2009.) Muslims are not being properly accommodated in healthcare settings because of a lack of education from healthcare workers about the Muslim culture and religion.
This paper will discuss three different religions that a health care provider may care for in the nursing field. It will discuss the spiritual perspective, as well as the critical components of healing, such as through prayer and meditation. The writer will give a brief summary of each religions belief. The three religions that will be discussed in this paper are Native American, Hinduism, and Buddhism. This paper will discuss what is important to people who are cared for of a particular faith by the health care provider who may have an entirely different belief system. The writer will discuss how a patient may view a health care provider who puts aside his or her own beliefs in the interest of the beliefs and practices of the patient that is being cared for. The writer of this paper is of Christian belief and will compare her beliefs of faith and healing with the three previously mentioned religions.
The data provides culturally competent guidelines for social workers. The social worker must understand and appreciate diversity among and within cultures. They should be aware of the history, culture, and contemporary realities. They also must have good skills in patience, listening, and tolerance of silence. A social worker needs to be aware of their own biases and need for wellness and display humility and a willingness to learn. They need to be respectful, nonjudgemental, and openminded. However, researchers must find a way to measure cultural competence with studies that examine beliefs and evaluate actions of social workers. It should include several cultural groups.This will be highly important in building a knowledge base. Doing these studies there can be a better plan to include cultural competence and serve clients from different backgrounds a lot better.
Cultural Competence Understanding culture is an important aspect of being a social worker; this does not mean learning common cultural traits is of great significance to the social work profession. “Consider the second-generation Japanese-American social worker whose practice consists of Mexican-American and African-American families. Memorizing national traits or cultural rituals would be interesting and informative, but ultimately these would be an inaccurate basis on which to “know” these particular families” (Dorfman, 1996, p. 33). When understanding cultural competence, it is important to learn from the client about their culture in order to serve them in the most helpful and efficient way possible. There is a major drawback to memorizing information, and that is, this information will not give you a real understanding of who your client is and what life experiences they have personally faced.
Religion is a significant aspect of culture that must be understood and respected. Through understanding the differences in peoples cultures, a nurse who is tending to a patient who’s beliefs differ from his or her own can appropriately adjust care to respect the patient’s beliefs and
They will need to have an understanding of their spiritual and religion aspects, practiced by the patients and their family members. With having the understanding of the patient’s beliefs, the patient may consider the treatment from the health care provider. It is very crucial and imperative the health care providers listen to all aspects of the patients’ lives, which will affec...
Leininger’s theory of cultural care diversity and universality is about caring, which is the essence of nursing and is recognized in the theory of basic human needs. Her theory incorporates anthropology, which focuses towards caring, culture values, and pattern rather than medical symptoms and treatments. Concepts of Leininger’s theory revolves around caring, which is essential for growth, development and survival. Leininger’s transcultural nursing is our “‘cultural knowledge that is used in our actions to promote positive health behavior among patients and foster culturally sensitive and congruent care’ (Campesino, 2008)” (Posner p.151). Providing client centered care not only enables trust, but also fulfills the patient’s potential health needs and nursing roles with the best outcome. I believe it is important to understand that America has more demands for cultural diversity; therefore, we must be able to meet these demands with the appropriate interventions. Cultural misunderstandings and applying inappropriate interventions become a cultural stress for the nurse-patient relationship; distrust could lead to nurses being unable to collect the necessary information to effectively provide the right care. To understand and respect different religious cultures are also important in the nursing process. This can help nurses to understand and improve quality of
Culture can be defined as behaviors exhibited by certain racial, religious, social or ethnic groups. Some factors in which culture may vary include: family structure, education, and socioeconomic status (Kodjo, 2009). Some may think cultural competence is something that has an end point, however, when the big picture is seen, it is a learning process and journey. From the writer’s perspective, the client-therapist relationship can be challenging. Culturally competent therapists must realize that behaviors are shaped by an individual’s culture. Many changes are taking place within the United States cultural makeup. Therapists and healthcare professionals are being challenged to provide effective and sensitive care for patients and their families. This type of culturally sensitive care requires the professional to be open and seek understanding in the patients diverse belief systems (Kodjo, 2009).
A social worker must present themselves as a learner and understand clients from all experts of their own experiences. To show your respect to the clients as a social worker you must be able to show that you understand complexity of cultural identity. Cultural competence targets social workers knowledge of development, focusing on culturally specific demographics, characteristics, values, and intravenous technique. When dealing with cultural sensitivity a worker’s genuine appreciation of the client’s uniqueness and universalistic respect for the client’s humanness is needed. To have success in multicultural practice, cultural responsiveness come in to play, which means to be culturally responsive, social workers use dialogue skills that place the client’s construction of reality at the center of the
A part of a social worker’s task is to enhance the life of an individual through advocacy, educating, and engagement. Positive influence is benefited through the engagement of the client such as building rapport with the individual. By doing this, the social worker develops trusting ground for the individual delivering the message. Engagement is reported to be an establishment of a professional relationship with a client (Langer & Lietz, 2014). If the process of engagement is not established through security of the client, then therapy cannot begin (Bowlby, 1988). This process is the first encounter you have with the social worker.
Majority of my responses continued with positive awareness of my patient belief and cultural value. Some of the positive responses includes: treating my clients with respect of their culture, having awareness regarding the roles of family may be different within each culture or family and understanding how culture has an impact on education, religion, and view of wellness. In addition, after taking this course and learning ways to provide competent care to my patient, I was able to turn my negative response originally identified into positive responses. For example, I learn not to impose my belief and values system on my patient. I cannot say my belief and values is the only right path to follow. Each patient has their own values and belief system based upon their cultural differences or preference. I learned to respect and acknowledge the patient indifferences. When the patient recognizes the health care provider respects their belief and practice, they will more likely respond better to their treatment. As a result, there will be an improved outcome of the patient
...healing process of the patient. Healthcare professionals should frequently ask questions in order to fully understand if certain needs are to be met because of religious practices or beliefs. For example, a fresh bed sheet can be offered to a Muslim in order for a clean space for their daily prayers (pg. 21, Singh, 2009). Certain medical decisions can be difficult to finalize since religion must be taken into consideration. Healthcare providers will come into contact with people of different faiths, nationalities and cultures. All patients should be treated with the same amount of respect and acceptance in order for their medical needs to be fairly met.
Theater 180 addressed the quest question of how do people understand and engage in community life? Through this class I’ve gained a better understanding of what civic engagement is. At the start of this semester I had very minimal knowledge about civic engagement. As far as I knew civic engagement was just volunteering but nothing much beyond that. With this class I have learned that civic engagement is much more than just volunteer work.
Employee engagement is one of the biggest factors facing organizations today. According to Mindful Strategies, it is one of the most critical factors in business, but it has some rewarding results. If there are high results in employee engagement within an organization, then they will be high productivity, retention, and customer service according to Mindful Strategies. Also Mindful Strategies stated if employees are engaged within an organization, they are 43 percent more productive towards generating more revenue. This is why employee engagement should be implemented carefully and strategically. Employee satisfaction, productivity, retention and recruitment, innovation, and profitability are five strategies