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Introduction to legal and ethical issues of employee workplace monitoring
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Employers in the workforce have the right to surveil their employees to motivate their workers, to hold their workers accountable, and to help with safety issues. Whether the employee is using a company laptop/phone or not, it is what exactly they are doing on that technology while at work that matters. It is important to have employee surveillance, as workers can use their time in office, to surf the web, do online shopping, check the news headlines, or go on social media all while being paid. Technology has incredible power for organizations, but only if used responsibly and effectively. If the company were to not partake in any sort of employee surveillance, they could face a few different issues. One of them being the fact that if the …show more content…
While seeing your employee on CNN’s website reading the news, or on Amazon’s website doing online shopping can be frustrating, it is when the employee is using their time toward “not safe for work” (or NSFW) online activities, when surveillance can be quite useful. An example of workplace surveillance from over twenty years ago shows that inappropriate use of the internet while at work has been around for a long time. In this case, computer logs of both the employees of IBM and Apple Inc. showed that they had visited Penthouse Magazine’s website over 13,000 in a single month (Cox and Goette and Young, 2005). Legal action did not occur, but this shows that inappropriate misuse of time in the office has been around since computers have been placed in a work environment over two decades …show more content…
Companies should be allowed to track how often you are checking these types of websites, as they want to ensure that their employees are getting work done in a timely manner. The company shouldn’t necessarily force their employees to meet with their manager if they clicked on Facebook once, but it is useful to have their browsing information on file in case they have been slacking on their project deadlines. If there is an indication that an employee was misusing their time, they have physical evidence to get the employee to resign or to put them on temporary suspension. A study shows that 28 percent of employers have reported firing people for browsing non work related websites during work (Rapacon, 2016). This can help with litigation issues, which is a huge issue companies are faced with people who sue because of being wrongfully fired. With having physical evidence, the company can defend its decision, saving money and time. Knowing when the employees come and go from work can indicate to the employer who is prompt and who is not, telling them who they need to reach out to to tell them to get to work on time, holding the employees more accountable. As long as these companies are not being overly analytical of their employees’ online activity, such as questioning why the worker was five minutes late or
The Problem that needs the least attention is related to Max MacSweeney a sever year old accountant of the company who has a good repute in the business community. When the company monitored the internet usage of employees, Max was found to be visiting pornographic sites after regular working hours on four different evenings with an average time of 3 hours per visit. He used...
In Fitbit for Bosses written by Lynn Stuart Parramore she talks about how bosses want to start monitoring their employees. Parramore shows her discomfort with this idea. She thinks that “big money seems poised to trump privacy”(Parramore). Which basically just means that for bosses is that money is over everything even privacy. Allowing bosses to monitor their employees is dishonest and manipulating.Some researchers have also found out that increasing surveillance has caused the decrease of productivity. Researchers warned them that the data can have big errors and people that look at the data that the fitbits can cherry-pick the information that supports their beliefs and ditch the rest of the information that leads to racial profiling. “Surveillance makes everyone seem suspicious, creating perceptions and expectations of dishonesty.” Workers will become dehumanized“(Parramore), it prevents them from experimenting and exercising the creativity on the job.” A woman from California filed a suit against her former employer because he forced her to to install a tracking app on her phone. She had to have it on her phone 24/7 or else she would
Most individuals use these social networks and applications as an outlet to connect with old friends and family, share media, and keep up with everyday topics. Sometimes, employees exchange social media accounts if they become friends at work, which is acceptable. But, if an employer decides to review an employee or potential employee’s personal account without their permission, that is an invasion of privacy. Also, a person’s social media account should not have to be monitored or reviewed by an employer, especially if it does not relate to the job itself. Everyone deserves privacy, and if an employee’s social media account(s) have to be monitored, the same should apply to the employers as
Surveillance cameras have helped hundreds of law enforcement agencies solve thousands of crimes throughout the nation. They have become so helpful that most law enforcement agencies are planning on setting them up on street corners, buildings, publication parks, and on their own officers. There are many cities across the nation that have began to use surveillance cameras. Setting up cameras is a pivotal technique to solving and preventing crimes. Although, it is often argued that having law enforcement surveillance cameras set up throughout the nations communities is an invasion of privacy, citizens should sacrifice a little bit of privacy in return for their safety and protection of civil rights against criminals and police officers.
Due to the ease of misuse, many organizations find it necessary to monitor communications. This is done to ensure proper use of company assets, maintain reputation, and manage productivity. This can include email, phone, video, and the internet. In an article by The Entrepreneur Andrew Walls, security and risk officer at Stamford, suggests that the key to ethical communications monitoring is in management knowing the difference between monitoring and surveillance and that they are transparent about their actions. General monitoring of abuse with prior disclosure to employees is legal and reasonable in the workplace. What should be avoided is more intrusive and personal surveillance, without disclosure, consent, or just cause. An employer could also unintentionally discover personal information about employees, such as religion, sexual orientation, medical issues, or political views that could open the organization up to possible lawsuits over discrimination. (Richmond,
Abstract: This paper examines the use of Internet technologies (specifically SafeWeb.com) to counteract invasions of personal privacy and censorship. The paper begins by exploring the methods by which governments, corporations, and commercial agents invade personal privacy. It also discusses Internet censorship on the corporate and governmental levels. It then proceeds to discuss SafeWeb.com, a technology that allows Internet users to surf the Web privately and view censored content. The paper finishes by exploring some of the ethical issues raised by Internet privacy and censorship in specific relation to SafeWeb, concluding that the application of SafeWeb in circumventing the authority of governments and corporations is inherently unethical.
Imagine a marketing manager receives an email joke with a racial slur then continues to forward it to a group of co-workers. A few months later, the company is being investigated and tried in a court case of racism. This situation escalated extremely fast and is a paradigm of why employers must monitor their employee’s technological activities in the workplace (Gaudin).
25 Privacy Rights Clearinghouse (2002) Employee Monitoring: Is There Privacy in the Workplace? . (6/3/2004)
Sometimes there is no middle ground. Monitoring of employees at the workplace, either you side with the employees or you believe management owns the network and should call the shots. The purpose of this paper is to tackle whether monitoring an employee is an invasion of privacy. How new technology has made monitoring of employees by employers possible. The unfairness of computerized monitoring software used to watch employees. The employers desire to ensure that the times they are paying for to be spent in their service is indeed being spent that way. Why not to monitor employees, as well as tips on balancing privacy rights of employees at the job.
Ultimately, however, surveillance is only a tool that can be used both ethically and unethically. Employee monitoring, consumer data collection, and government surveillance provides great benefits, including improving company efficiency, providing commercial and health values, and protecting the nation from threats. However, when considering the extent to which surveillance can be done, the rights of the people affected must be taken into account. Finding the right balance between these two views is the key to maximizing the benefits of everyone involved.
Wen, J., Gershuny, P., & Schwieger, D. (2007). Internet usage monitoring in the workplace: its legal challenges and implementation strategies. 24(2), 185-196. doi: 10.1080/10580530701221072.
Our employees are advised to use our company’s internet connection for the following reasons: To complete their job duties. To seek out information that they can use to improve their work. To access their social media accounts, while conforming to our social media policy.Employees should: Keep their passwords secret always. Log into their corporate accounts only from safe devices. Use strong passwords to log into work-related websites and services.What is inappropriate employee internet usage?Our employees mustn’t use our network to: Download or upload obscene, offensive or illegal material. Send confidential information to unauthorized recipients. Invade another person’s privacy and sensitive information. Download or upload movies, music and
The act of monitoring employees through various actives while at work can open a company up the ethical and legal concerns as well as litigation. This paper will address the ethical concerns that employer have the prompt them to monitoring their employees, the employees concerns of right to privacy, the legal concerns of employee monitoring, and a solution that addresses these concerns, employee ethics training.
Companies always know there is a possibility that the whistle will be blown, in this case the obstacle is created by knowledge that their employees stand to gain an advantage from uncovering corporate misbehaviour and thus they may be proactively looking for other people outside the organization to inform the
Besides computer monitoring in the workplace, other forms of electronic monitoring include video surveillance, closed circuit television, and tracking devices. Workplace surveillance becomes more sophisticated and more effective in monitoring work ers' activities. A camera as small as a thimble can be installed in workers' offices or lounges to record what they are doing and talking about; many times surveillance cameras are used in industries to track down thefts and record questionable behavior. At a Surveillance Expo show, a salesperson demonstrated the latest in sophisticated video cameras: body video. Wearing a tiny camera hidden in a pair of glasses, the salesperson strutted about the stage as the image of his audience was produced on a n earby video monitor. This camera is being marketed to industries in the United States this year (Frankel 12). One of the most controversial developments in the line of tracking devices is the "active bridge." A small card that looks like an i dentification badge is clipped onto the worker's clothing, transmitting a signal every ten seconds to a central computer. Employers say the devices will allow workers to make more efficient use of their time. The badge will tell supervisors exactly wher e an employee is located in the building, eliminating the time and effort taken to hunt them down. Privacty rights activists forsee that the badge will invade the employee's privacy, because every step he takes will be monitored. They insist that employ ees will become less productive if continuously scrutinized under surveillance, and it will harm worker morale (Long 57).