Dow Corning Essay

1046 Words3 Pages

Name: Sukirthan Sirigantharayan

IDENTIFICATION OF PROBLEM(S) A few challenges that Dow Corning Company face are that customers wanted lower prices for the products which was the “dilemma of the day, but question of survival in the global arena” (Dow Corning). Few customers did not want to pay for the additional service provided and only wanted the product itself, especially if they had prior knowledge of what and how the product worked. Due to this issue, Dow Corning Inc. had created a second brand, Xiameter – product only brand, which solely focused on providing consumers with the product without the service which operated via web. By producing the brand, Xiameter; they forecasted a risk, which would cause the Xiameter brand to cannibalize …show more content…

The original brand was Dow Corning which offered their consumers the product plus additional service but was found expensive. The second brand, Xiameter, was mainly only for consumers who knew what product they wanted and do not require assistance or extra service. Dow Corning Inc. made both models successful by explaining the differences between the two brands including the benefits. Most customers valued the services offered by the original brand and some customers purchased from both models due to the different benefits that were …show more content…

Some recommendations that Dow Corning should consider to help grow their company are to analyze the competition and learn from what they are doing. They should be able understand both the risks and rewards when entering the competition or trying launch a new brand and try to come up with some new ideas in how to attract consumers which the competitors haven’t done. Dow Corning needs to make sure they are able to differentiate themselves from the competitors in ways that will catch their consumer’s

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