Domino's Pizza Case Study

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Domino’s Pizza in China
Yen Nguyen
Florida Atlantic University

MAN 6937: Global Environment of Management
Dr. Mantha Mehallis
Spring 2014

The company background
Two bothers Tom and James Monaghan bought Dominick’s a small pizza store in Ypsilanti, Michigan in1960. Eight months later, James traded his half of business for his brother and Tom became the sole owner. In 1965, James renamed the business Domino’s Pizza Inc., and the first Domino’s Pizza franchise store opened in 1967. Domino’s developed significantly and by 1987 the company had expanded to 200 franchises throughout the US. Domino's opened its first international store in Canada in 1983, and Domino’s had opened its 1,500th international location by 1997. One year later, Monaghan sold his 93% share of the company to Bain Capital, Inc. for about $1billion. Domino's went publicly trading stock on the New York Stock Exchange in 2004.
Domino's Pizza is now the second largest pizza chain in America and the largest global presence with 9,000 corporate and franchise outlets operating across 60 different countries employing 145,000 employees worldwide (Domino’s, 2014).
Domino’s general fiscal situation
Domino's sales have increased in recent years, especially from the pizza chain’s international business. In 2012, domestic franchise net unit growth was $21million while international net unit growth was $492 million and net income inclined to $112.4 million from $105.4 million in 2011(annual report in 2012).
In the last quarter 2013, Domino’s reached a quarterly profit of $44.7 million which increased 19% from the previous quarter, and its sales at new opened restaurants rose 3.7% in the U.S and 7% abroad. Revenue went up 5% to $566.5 million generated from higher s...

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...represents a logical market entry point for those firms that seek to exploit opportunities throughout China in the coming decades. Gaining experience in the relatively affluent and favorably predisposed Shanghai market will provide franchisors with valuable experience as well as a strategic springboard to other substantial Chinese markets.

Recommendations of what adaptations and/or changes you believe would make your company more successful in this country (1/2)
- research more in-depth local cultural and business practices
- Adjust the franchise according to regional preferences/ should start with a partner who live in the local area/ nation to help instruct about favorable ingredients and taste
- Make changes to local taste, favor and size
- Wisely take corporate social responsibility may help improve the reputation and brand-name : collectivism.
- Location

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