Many organizations began as a singular vision of an individual. Someone identifies a market deficiency, impassioned purpose, or perhaps a new technology. Whatever that catalyst has been, these individuals decide to devote their efforts to the idea and create a company or organization that seeks to work towards this vision. However, what occurs when the founding individual steps away and the organization remains? This is the question explored in a case study created by Terri Patkin entitled, “Discord at the Music School” (Patkin, 2007). In this study, the protagonist, Carole, becomes the new director of the Bow-strings Music School, replacing the revered founder, Wendy. This story chronicles Carole’s experiences of frustration and ineffectiveness …show more content…
Therefore, this article suggests a communicative solution based upon impression management. According to Abz Sharma and David Grant, impression management involves four phases; framing, scripting, staging, and performing (Sharma & Grant, 2011). Implicit within this framework is the view of management as a communicative relationship between people within the organization. Leaders are actors who perform in front of their employees (audience). What follows is an explication of the four phases of impression management and their application to Carole’s circumstance. To begin Katherine Miller defines framing as, “ a way of managing meaning in which one or more aspects of the subject at hand are selected or highlighted over other aspects” (Miller, 2015). The leader is dictating how the organization views events that occur within the organization. Carole must do this in the situation she finds herself. Carol’s next step should be to contact all those involved within the previous meeting and attempt to setup a “town-hall”. Rather than viewing the “state of the school” incident as contentious, she can frame it as an opportunity to create meaningful dialogue. This is an appropriate next step because, currently, the staff may view the event as a last straw; an occurrence that completely undermined Carol’s authority. However, if Carole frames it correctly, it becomes an opportunity to regain control. Following framing is the act of scripting. Scripting, as told by Sharma and Grant, “identifies the actors, the use of rhetorical devices (dialogue), as well as the physical and emotional cues that supply meaning to the communication event” (Sharma & Grant, 2011). Scripting concerns itself with what is being said as well as how it makes the audience feel. During this town-hall meeting, Carol must engage in aspirational dialogue. She must talk about how they are shaping the future of the
The second part, “Why It Happened: Eighty-Five Years,” explains the origins of the firm and its founding and operating principles, and it sets the basics for why several deviations from these founding principles eventually led the firm astray.
It’s a question we all ask ourselves from time to time: "Why am I doing this? Is it really worth it?" For band directors, the question comes up a little more FREQUENTLY. The long rehearsals, hours of preparation and planning. Budget, buses and banged up tubas. Counseling and consoling. Lesson planning to tour planning." Why are you doing this?" Someone asked me once, "It’s only band".
Bolman, L. G., & Deal, T. E. (2013). Reframing Organizations (5th ed.). San Francisco, CA: Jossey-Bass.
Lashinger et al highlights the need for communication within leadership as effective communication is essential to influence change and motivate others. Emphasising the need for communicating effectively towards all staff members, whilst undergoing change to ensure all staff feel supported and understand the process, allowing implementation to be more successful.
Case study number two is a four-page article written by Marian L. Houser and Astrid Sheil, and it’s titled “How Do You Get Anything Done Around Here?” The article focuses on the concept of real organizational experiences, but primarily Kate Elliot’s experience and dissatisfaction with her job at Donaldson Family Foods, Inc. Kate’s a hard-working, educated woman who is initially impressed with the Donaldson Food, Inc., especially at the opportunity that she has to become the national brand manager. As time goes on, and her first project’s assigned, Kate notices countless negatives within the organization, including how the company remains a low-growth business, its employees’ lack of competitiveness and hurry, and the SMART group’s “Black Hole,” a term referring to the grinding halt that’s applied to all initiatives, ideas, and proposals. In this case, Kate’s cooking bag project faces the dueling black hole. Throughout my paper, I will relate and apply Kate’s experience to organizational culture and socialization, how the conflict is handled, both verbal and nonverbal communication, and possible suggestions for Kate.
Boje, D. M. , Luhman, J. T. , and Cunliffe, A. L. “ A Dialectic Perspective on the Organization
I chose to interview Regina Geis, who holds the administrative role as acting supervisor for the County Mental Health adult day program, which provides services for individuals with intellectual disabilities. Ms. Geis has held this position for 15 months. This is her first managerial position within a human service agency. Her style of management has changed over this short period of time. She feels that she is now more direct with her direction with staff. She stated, “Maybe now I come across as a little bit cold. But I have learned that I now have to use the least amount of words to get my point across.”
Organizations operate in a turbulent environment that forces them to change even against their will to do so. Every organization has a fair prediction of its future that is why they all spend time and resources to put in place strategic plans. More often they get challenged not to follow these plans because they fail to appreciate that change is a natural phenomenon which is intimately entwined with continuity and that change-continuity continuum is what defines organ...
Change is a fundamental element of individuals, groups and all sorts of organizations. As it is the case for individuals, groups and societies, where change is a continuous process, composed of an indefinite amount of smaller sub-changes that vary in effect and length, and is affected by all sorts of aspects and events, many of which cyclic are anticipated ones. It is also the case for organizations, where change occurs repeatedly during the life cycle of organizations. Yet change in organizations is not as anticipated nor as predictable, with unexpected internal and external variables and political forces that can further complicate the management of change (Andriopoulos, C. and P. Dawson, 2009), which is by itself, the focus of many scholars in their pursuit to shed light on and facilitate the change process (Kotter 1996; Levin 1947; et al).
An organization-wide change might include a change in mission, restructuring operations, rightsizing, and/or restructuring personnel into self-managed cells, which is needed for this band to survive. As with most organizations, when any changes are initiated there is generally resistance to accept changes and disagreements on new management styles and purposes. The organizational culture develops over time and may be resistant to change because of the persistent nature of how things have normally been done within the band. Robin Hood must consider whether to change their policy of outright confiscation of goods and institute a fixed transit tax (shift to a new business purpose) (McNamara, Basic Context for Organizational Change, 1999). His lieutenants strongly object and do not want to change the Merrymen's famous motto, or tax the farmers and the townspeople that support their fight against the S...
The Sylvan case study illustrates the challenges of building value and improving business performance through an acquisition and diversification strategy that did not coincide with the capabilities and competencies that originally built the Sylvan brand. Sylvan was founded by W. Berry Fowler in 1979 and during his six year tenure, Berry developed the franchise business model, training and educational programs, and teaching methodology that provided Sylvan with a competitive advantage in the education industry.1 Berry Fowler built his business strategy through an intimate understanding of customers needs and developed Sylvan’s core competencies around providing supplemental education designed to fill the educational gaps experienced by students. 1 Upon Berry’s departure, Sylvan’s new CEO, Douglas Becker, embarked on a corporate-level strategy of related diversification. However, this strategy did not successfully translate into financial economies between businesses nor did it obtain significant market power through these additional levels of educational diversification.2 To that end, this case study will look more closely at Sylvan’s process of diversification and acquisition strategy, management’s leadership as Sylvan transitioned from their founder and the new course the organization charted to address additional challenges for the new millennium.
Bolman, L. G., & Deal, T. E. (2008). Reframing organizations. San Francisco: John Wiley & Sons.
PRIMIS MNO 6202: Managing Organizations. 2007. The 'Secondary' of the ' Reprint of the book. McGraw-Hill Education, 2013.
The first section describes the decision story, which narrate my choice and how I went about it. Next, the paper looks into the frames used and missed in my decision-making. Here, I also describe the influence of mental structures in making judgments. The third section reviews the intelligence gathering procedures, where I describe my approaches in information collection and minimizing uncertainties. This section also mentions the negative influence of availability bias, as mention by Schoemake and Russo (2002) and Kahneman (2011). The fourth section looks into the conclusion, where I explain how I concluded that Organization Leadership was the best choice. In ending the research, I will also reflect on my personal growth since I made the decision and its impact on my future, as
Reavis, C. (rev. 2010 November 9). Turnaround and Transformation: Leadrship and Risk at Boston 's Institue Of Contemporary At. Massachusetts Institute Of Technology Case (Library) 10-104.