Digital Couponing Essay

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With the advancements in technology (smart devices), consumers are no longer limited to papers coupons. A simple search (via the internet, or downloaded smart phone apps) has eliminated the once long-limited wait for a Sunday paper or a monthly flyer. Consumers enjoy being able to conveniently search for deals and coupons for their favorite brands and stores (grocery coupons being the most popular). In 2013, Retail Me Not stated, “Coupon usage is ubiquitous. Revealing that 93% of Americans shop with coupons with 29% using mobile coupons (Lesonsky, R., 2016)”. 91% of coupon redeemers stated they will purchase from the retailer (offering digital couponing) again. It is smart business to adopt digital couponing due to its high demand and allows for businesses to stay competitive. For a brand to create a successful digital couponing campaign marketing strategies such as advertising, coupon promotion, visual appeal, and technology should be considered.
Marketers understand the main form of mass selling is advertising (any paid form of nonpersonal presentation of ideas, goods, or services by an identified sponsor) (Perreault, W.D., Cannon, J., and McCarthy, E.J., 2014, p. 38). Over the last several year’s cyberspace technology …show more content…

Offline redemption of coupons is customer‐initiated while Internet shoppers are usually prompted to enter a code towards the conclusion of the checkout process. This prompting may influence shopper perceptions and behaviors such as shopping cart abandonment. Results showed strong negative effects on price fairness, satisfaction, and purchase completion in the code‐absent group and positive effects on fairness and satisfaction in the code‐present group. Pointing Marketers in the direction of effective market segmentation by use online coupon codes

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