Davita Case Study

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I. Current Situation A. Current Performance In 2014 DaVita’s return on investment (ROI) ranked third highest in the industry (“DaVita 's ROI”, n.d.). The organization reported an average ROI of 4.96%, ROI has increased since 2012 (“DaVita 's ROI”, n.d.). Market share is a way to evaluate the portion of an industry held by an organization, a measure of performance relative to the competition (“Market share”, n.d.). In 2014 DaVita held a third of the global market share while their biggest competitor, Fresenius, had a five percent lead in market share. Experts believe DaVita has no reason to worry their shares “over the past year, DaVita has a 10% lead on Fresenius and that lead only increases at the two-year (roughly 60%), and five-year …show more content…

They are in the industry to “improve patients ' quality of life by innovating clinical care, and by offering integrated treatment plans, personalized care teams and convenient health-management” (“About DaVita”, n.d.). The goal of a mission statement is to concisely express the organization’s purpose in order to communicate the value they offer to stakeholders (Wheelen, 2010, p. 18). DaVita’s mission is “To be the Provider, Partner and Employer of Choice” (“Mission and core values”, n.d.). The mission statement is evidence that DaVita is customer-centric and realizes the importance of partnerships and employees in supporting the success of the …show more content…

Thiry served as co-chairman on the board for three years and now serves as chairmen (“Board and management”, n.d.). DaVita’s most recent board member has served for five years, the longest has served twenty-one years, and average tenure is eleven years (“Board and management”, n.d.). Board members combined experience includes management and leadership, knowledge of operations, finances and regulations in the healthcare industry, global business issues, operations and regulations, keen and in-depth knowledge of healthcare and the dialysis industries (“Board and management”, n.d). Through the combination of tenure and real-world experience, DaVita’s board offers expansive knowledge of the local and global marketplace will contribute to the sustainability of the business. None of the experience expressly covered environmental concerns, initiatives or expertise. Board members work directly with management to lead the organization in strategic decision making and thinking (Corporate governance, n.d.). Additional responsibilities include representing “the collective interests…stockholders, provide expertise and advice to the CEO, review operational plans and budgets and oversee internal controls over financial reporting” (Corporate governance, n.d.). There was no mention of evaluating management’s

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