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Resolving conflicts
The outcome of conflict management style
The outcome of conflict management style
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My main conflict management style is collaboration. Collaboration entails working with parties to come up with a mutually friendly resolution. The win-win method could help reduce tension and advance morale through stressing the importance of every worker’s perspective. Collaboration can promote teamwork and innovation. But, it might take considerable effort and time to attain an applicable solution.
Conflict management experts support collaboration as the most practical approach to resolving a conflict over crucial issues. The hypothesis is that cooperation and teamwork help all participants to accomplish their goals at the same time upholding the relationships (Katz, & Flynn, 2013). The practice of working through disputes will result in
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The avoidance approach seeks to put off conflicts indefinitely. By ignoring or delaying the conflict, the avoider expects the problem to resolve itself without them being directly involved. Individuals who actively avoid conflicts often command a low position in authority and have low self-esteem (Dignath, Kiesel, & Eder, 2015). However, in some instances, avoiding might function as a lucrative conflict management strategy. For example, after the sack of a well-liked but unproductive worker. The employment of a more productive employee for the position calms the …show more content…
I will do this by being aware of my emotions, i.e. understanding my feeling. This understanding will enable me to communicate smoothly and more efficiently when disagreements occur. Ensuring there is a connection between my feelings and my conflicts handling ability. I will achieve this through assessing strong emotions like sadness, anger, and fear.
Actual practices at workplace. Improving conflict management behaviors may help to efficiently resolve conflicts thereby building stronger relationships. The skills will enable employees to work together in peace since the involved parties know how to handle differences. Instead of fighting, ignoring, or insulting one another, the employees learn how to collaborate, which in turn helps to build better and stronger relationships (Choi, 2013). Conflict management behaviors might lead to an increased understanding among employees. Individuals can move past personal opinions or emotions to make impartial decisions. The skill encourages profound understanding of situations that occur in the
The work place, social organizations, educational institutes, and community groups all use teams to accomplish projects and goals. The environment of teams determine if these projects and goals will be met in an efficient manner. As businesses and organizations continue to restructure work teams, the need for training in disagreement resolution will grow.
Conerly (2004), further states two things attribute to the way conflict is managed. One is the importance of meeting your own goals and the other is the importance you attribute to relationships and wanting to get along with others.
In several occasions, conflict occurs in the communication of one or two people. Several people have thought of conflict as cases involving pouring of furious anger in a communication process. Nonetheless, conflict is the misinterpretation of an individual’s words or values (Huan & YAzdanifard, 2012). Conflict can also be due to limited resources in an organization (Riaz & Junaid, 2010). Conflict may as well arise due to poor communication or the use of inappropriate communication channel of transmission of information between the involved parties. Management of conflict has various conflict management styles that include avoidance style, forcing style, passive-aggressive style, accommodating style, collaborating style and compromising style. Workplace conflict comes in two different kinds: task involving conflict, which focuses on the approaches used in resolving the problem and blaming conflict that has the aspects of blame and never brings element of resolving problems between the conflicting parties. In the perception of several individuals, relationship conflict is negative.
Conflict, when managed effectively, can be constructive. Conflict theorists have labeled this type of conflict as “C-Type Conflict or cognitive conflict” (Amason, Hochwarter, Thompson & Harrison, 1995, p. 22). Conflict of this type is usually centered on issue or opinion related differences and has a positive effect on the team. It increases team member involvement by allowing each member to speak his or her opinion or idea and evaluate the opinions or ideas of others. People change and grow personally from dealing with this type of positive conflict and team cohesiveness is created. Ultimately, “C-Type Conflict” results in a solution to the problem or agreement amongst team members.
I participated in a conflict management style quiz that was created by Reginald Adkins to see what style I followed. The style that I tend to follow is Harmonizing. I did find this a little surprising because I usually stick to my guns. I will debate with just about anyone, especially if I feel that I am right about something (Steve A. Beebe, 2008, p. 204)
Team Dynamics - Conflict Resolution Strategies People work in groups or teams every day, whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral and ethical beliefs, and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals while keeping the greater good of the team in mind. Conflict, as it arises, should be combated and abated through swift and thorough resolution techniques.
Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. . Journal Of Organizational Behavior, 13(3), 265-274.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
workplace include greater total resources, greater knowledge band and a greater source of ideas. However, these advantages can also bring on conflict within teams and the entire workplace. Varney (1989) reported that conflict remained the number one problem within a large company. This was after several attempts were made to train management in conflict resolutions and procedures. However, the conflict remained. The conflict possibly remains because the managers and leaders did not pay attention to the seriousness of the issue. In order to maintain an effective team, leaders and team members must know and be proactive in the conflict resolution techniques and procedures.
Look up the word conflict in the dictionary and you will see several negative responses. Descriptions such as: to come into collision or disagreement; be at variance or in opposition; clash; to contend; do battle; controversy; quarrel; antagonism or opposition between interests or principles Random House (1975). With the negative reputation associated with this word, no wonder people tend to shy away when they start to enter into the area of conflict. D. Jordan (1996) suggests that there are two types of conflict: good, which is defined as cognitive conflict (C-type conflict) and, detrimental, defined as affective conflict (A-type conflict). The C-type conflict allows for creativity, to pull together a group of people with different opinions or ideas, to combine and brain storm all thoughts to develop the best solution for the problem. The A-type conflict is the negative form when you have animosity, hostility, un-resolveable differences, and egos to deal with. The list citing negative conflicts could go on forever. We will be investigating these types of conflicts, what managers can do to recognize conflict early, and what strategies they can use to resolve conflicts once they have advanced.
Conflict management model is propounded effective when the result of conflict is productive or acceptable for all the parties involved. The main motive of any conflict management model is to reduce the impact of conflict on negative note and guide parties towards agreement and strong relationship. This study is to analyze the effectiveness of Rahim’s Meta or Dual concern model for conflict management.
Likewise, the conflict should be acknowledged as soon as it is seen and prepare for the resolution. During such time, the discussion about it plays vital role towards resolving the conflict. In order to maximize team efforts, teammates must cooperate with each other and try to resolve conflict with proper and transparent communication. While resolving a conflict, it is also important for the teammates to remember why they are together in the first place and follow their best foundational strategy.
Conflict avoidance is a technique used to deal with conflict. Avoiding conflict is mainly used to disregard the direct issue at hand. Avoiding conflict can be used to temporarily get rid of an issue or it can be used to permanently remove the issue. Avoiding conflict within the workplace most often results in relationship division. Workplace conflict is inevitable, meaning wherever and whenever there is a group working to accomplish similar goals as a whole, conflict will be present. Workplace conflict exists due to various factors. (Graham 2014) The most common seen factors influencing workplace conflict include role understanding, meaning who is responsible for what task, how tasks are to be accomplished, personality difference and poor
that may result in a struggle for power or position. Conflict management, therefore, can be
In order of being able to analyze the sources of conflicts regarding the clothing manufacturer, I will present the Conflict Process Model according to McShane and Von Glinow. Therefore, I will first define what conflicts are, and second present the different sources of conflicts and carve out which conflicts are involved regarding to the given case. The third step is to explain two different strategies to minimize these conflicts in future. Finally, I will provide a recommendation and conclusion.