Confidentiality In Health And Social Care Essay

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Recommended: Importance Of Confidentiality In Patients Care

In a profession such as nursing, confidentiality is key. Keeping things confidential allows the service user to feel comfortable and trust you about the situation without it being passed on. This means that the service user can be open to you about the whole situation without feeling judged or getting into trouble. There are legal requirements to keep personal records confidential. This strategy is sometimes seen as difficult for health professions as sometimes to try and resolve the service user's problem it may be to talk about it with the people causing the problem such as family members, however this is illegal and therefore should not be done. Building a relationship with a service user can be the best way to gain trust whilst communication. …show more content…

A minicom is a small electronic type writer and screen linked to a telephone which allows those with a hearing disability to send and receive messages. Minicoms are the exact same as phones apart from they are very old fashioned, this would benefit those who are elderly as not all elderly people understand new technology. However, those who knew how to use this system went elsewhere for work, leaving new members of staff to try and figure out how to work the minicom as they were not informed, initially resulting in it not working easily of digital systems. Despite it's bad representations the minicom is now working again as long as there is access to a phone line. This factor may result in extra expense that is not needed for elderly people, causing them to struggle financially. Despite all the disadvantages of the minicom I do believe that they may be an effective way to communicate for those who have problems hearing. Stereotypically speaking those who have problems hearing tend to be older, the minicom suits those who are elderly as they do not contain advanced technology and therefore are seen to them as being easy to use. Overall, I fell this strategy of communication is in some form effective but not as effective as mobile phones as they are easier to use and don't require access to a phone

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