Cole's Supermarkets Framework

Overview

A strong framework or the burly platform can result into the smooth working of an organization. Many different factors need to work in coordination to make the platform strong and these factors can be classified as HR, structure, political, and many other aspects too. The best example which we are considering here is of “Coles Supermarkets” which is a very famous chain of supermarket and owned by the Wesfarmers in Australia. It was founded in the year 1914 in Melbourne by G. Coles. Throughout Australia, it operates nearly 775 supermarkets. This business reports shown below primarily reflects the Bolman’s and Deal Four Framework, by the help of which the internal aspects associated with the organization may get clear in an easy way.

Structural Frame of Coles

The organizational structure followed by the Coles is taking care of the store managers and the employees working there. Each store of Coles has a manager which we may say as the store manager. The structure doesn’t only takes care of the store manager, but Coles approach is to take care of all the people, who are involved in running the day to day operations and functions effectively. The other key person is the immediate junior of the store manager who does all the hand holding of the store which is designated as the second in charge (2IC) in the store along with the employees. (Mason, 2014) The key persons in the store after the store manager come are respective department managers, who take care of the different departments of the store such as, fruit and vegetable, bakery section and general grocery, etc. The department managers along with the store managers are responsible for the accounting of stock, assessing the wastage, staff salary and wages, maintaining the effective relationship with the regular customers. (StudyMode Team, 2013) They are also responsible for making the future projections with the minimum wastage. The department managers also assist the store managers in profit assessment with the respective ROI’s, which is required to be submitted to the regional

(Arnold, 2003) These competencies are directly or indirectly associated with the human resource and employees of the company. Due to these policies and strategies, Cole has been successfully running more than 749 stores all over Australia while sustaining and retaining their employees. This has been evidently proved since Coles inception, to reach out to a number of consumers and creates a regular and substantial cash inflow for generating high profits in the industry. (Langley,