Coca Cola Quality Management Case Study

830 Words2 Pages

All the unnecessary red taped items are then moved safely to a storage space as to create more valuable space and also avoid anything being broken.
Second step of the theory (Set In Order) is all about outlining the work space by painting floors, outlining work areas and locations, shadow boards, and modular shelving and cabinets for needed items such as trash cans, brooms, mop and other needed items.
The third step named Shine is about sustaining the improvement being made and maintaining the tidy work space once the all the junk and unnecessary items are removed from the work space and it is clear to what is needed then. Follow up cleaning and inspection of the work space must be conducted on a regular basis to provide the workers a clean …show more content…

So this shows that quality has always been their number one concern in the products, although their quality management has changed throughout the years of their existence , the change has only been to continuously improve their process to what it is now . At first quality management was prescriptive and centrally controlled by the parent company but after the company has grown into other regions of the world, the company realized the need to cater a certain type of quality according to the requirements and the type of market they are dealing with. Although consistency is needed in their products they offer hence they have developed TCCQS in 1995 so that the quality requirements can be standardized for everyone to easily follow as …show more content…

For the system to work, accountability for meeting quality was decentralized from it being The Coca Cola Company’s responsibility to making it every business unit’s responsibility including South African Coca Cola Bottling Company. Local business units such as Sabco had to ensure that quality planning, management review, and safety measures are up to standard. Further refinements to the quality management system for it to be effective and instilled in the business operations, the system has added other aspects to quality management such as business goals and objectives, safety, maintenance, and the environment to be also considered by the local business units in their

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