Cisco Systems Case Study

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The late 90’s ushered in a new economy, IPO-funded .com companies. Apparently, investors believed that this new economy was the next big thing. Consequently, this belief, fostered in over-priced stock value. For instance, companies that had never produced any revenue, witnessed their stock trading at enormous value. Therefore, overnight a lot of executives and employees became millionaires (Ljungqvist, & Wilhelm, 2003). Unfortunately, at the time, there was a myth about how successful these companies would be. Moreover, investors were not interested with the bottom lines of these companies. For this reason, a lot of companies took on massive amounts of debts to grow with the new economy. Nevertheless, at the same time, Microsoft was declared …show more content…

In addition, at the time, the economy was doing great, therefore, using the push system to stock pile inventory was acceptable. However, during the dot-com bust of the 2000’s, its sales and the demand for its products greatly decreased. Unfortunately, during this time, Cisco discovered that it possessed an abundance of inventory, and, wrote off more than $1 billion in inventory. Consequently, the company learned that acquiring inventory in anticipation of market demand, and not factoring in the human element of its business increased its risks of failure. Obviously, Cisco wanted to meet its customer’s demands, however, the problem was that it held more inventory than what the customers were demanding. Nevertheless, afterwards, it knew that it needed to adopt a new, more efficient approach to inventory. Therefore, Cisco had to reevaluate its supply chain system and seek input from IT, customers, suppliers, and finance. Further, by including input from these sources, Cisco adopted the more efficient pull system. The pull system, is dependent upon producing smaller repeating orders. Rather than the push system, which relies on larger less repeating orders. Effective inventory management, when administered correctly, can reduce and keep the inventory to a more desired level. In addition, Cisco discovered that inventory management can reduce inventory levels, enhance cash flow and reduce overall …show more content…

O’Reilly Auto Parts utilizes replenishment software to achieve this goal. The economic downturn, resulted in negative effects for Cisco Systems and Black & Decker. However, at O’Reilly’s, the economic downturn provided an increase in business. Obviously, when the economy is in a nosedive consumers and businesses will severely limit what they choose to purchase. Therefore, instead of spending money on technology or home improvement supplies, consumers purchased auto parts to repair their old vehicles. Consequently, O’Reilly’s goal was to increase customer support and replenish inventory on a nightly basis. However, to accomplish this, the company uses software from Manhattan Associates Inc to collect data every half-hour, and, send updates every night to its distribution centers. Thus, the company could immediately fulfill request, while freeing up over $50 million by reducing its inventory levels (O 'Brien, & Marakas,

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