Characteristics Of Leadership In Hospitality Industry

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The Hospitality and Tourism industry is one of the largest and fastest growing industries across the world that has an ongoing need for quality, skillful and motivated leaders to lead the industry to success. The purpose of this study is to examine and relate the significance of the research to access the main area and focus of the topic to find the qualities and traits of successful leadership in the tourism. Managers and leaders have slight difference in how to overcome daily operations of workers, however there work load falls in the same category. This chapter speaks about what leaders are capable of accomplishing by leading, pulling and pushing others. It also elaborates on the literature relating to the purpose of the study as well as
There are two different types of leader to help the industry perform at the highest level. They include team leader and operational leader. Team leaders are responsible for the working of up to twenty (20) team members while operational leaders oversee a key position of the organization include several team leaders. The well-being of staff members, colleagues and guest should always come first to a leader. Respect is the key in maintaining these relationships, leaders are able to sharpen their “people skills” when they open a dialog that makes it clear on what is their expectations. A person holding a leadership position should have a clear vision on how to communicate effectively, or else they will lead the team to an unfortunate future. Great hospitality leaders have learned to be good team players because that is how they set examples, they treat others in a Manner that they would want to be treated. In the hospitality industry, leaders can build or break down what was built
Researches that support no gender differences in leadership skills, says female and male leaders lack internal validity as they are often over-reliant on narrative reviews or case studies (Bartol & Martin, 1986; Bass, 1981, 1990). Kanter (1977) argues that men nor women are different in the way they lead, instead adapts his/her leadership style to their situation and conforms to what is expected of them in the role given, ignoring their gender’s influence on their leadership style. However, researchers agree that gender differences in leadership styles do exist and that men often use a more task-oriented approach, while women, on average, rely on leadership style heavily based on quality of interpersonal relationships (Eagly & Johnson, 1990; Gray, 1992; Eagly, 1987; Eagly & Karau, 2002). Female leaders have also been described as taking a more “take care” leadership approach compared to the males’ “take charge” approach (Martell & DeSmet, 2001; Yukl, 1994; Hater & Bass, 1998). Researchers have also found that women tend to emerge as more transformational leaders while men are likely to use a transitional leadership approach (Bass & Avolio, 1994; Rosener,

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