Consulting for the Caring Angel Hospital Working in the health care industry takes a lot of courage and patience in order to deal with different individual’s personalities and to be equipped to handle stressful situations according to the issues at hand. As a senior consultant at the Practical Health Care Consulting firm, my supervisor has instructed me to spend three months at the Caring Angel Hospital. While at the hospital there are a few tasks for improving the quality of care, adding value to the organization, improving employee morale, etc. Although these obstacles will be a challenge, there is an opportunity for improvement. This will allow the Caring Angel Hospital to increase revenue and accomplish the goals that are established. As …show more content…
Organizational capabilities refer to an organization 's skill in combining its resources to produce goods and services. These capabilities are organized in a chain of activities that gives the product or service more added values. Since the patients are hopping from Caring Angle Hospital to other specialized hospitals looking for various treatment of care (Burns, Bradley, & Weiner, 2012). For instance, heart and cardiovascular care would be two great specialized cares for our facility and for the larger community. To add to that value, Caring Angel Hospital will need to enhance the scope of those physicians who specialize in the treatment of heart and cardiovascular care. In addition, due to the patients showing up late for their appointments and on the wrong dates, there will be a new department implemented into the organization. This department will be the scheduling of patients, sending out reminder cards, and completing a courteous call to the patients about their appointment date, time, and …show more content…
In an IPU, a dedicated team made up of both clinical and nonclinical personnel proves the full care cycle for the patient’s condition (Lee & Porter, 2013). The first priority of understanding the patients will be to meet the needs regardless of the situation so they will find pleasure and security of allowing the Caring Angel Hospital to continue providing services for themselves and family members. When the patients are taken care of, it will definitely reflect well on the organization’s business reputation. Therefore, the medical attention and the responsibilities that are provided to the patients should not lack the quality, value, or image of what each individual patient needs for their
“Hospitals today are growing into mighty edifices in brick, stone, glass and marble. Many of them maintain large staffs, they use the best equipment that science can devise, they utilize the most modern methods in devoting themselves to the noblest purpose of man, that of helping’s one’s stricken brother. But they do all this on a business basis, submitting invoices for services rendered.”
Although nurses do not wield the power of doctors in hospital settings, they are still able to effectively compensate for a doctor’s deficits in a variety of ways to assure patient recovery. Nurses meet a patient’s physical needs, which assures comfort and dignity Nurses explain and translate unfamiliar procedures and treatments to patients which makes the patient a partner in his own care and aids in patient compliance. Nurses communicate patient symptoms and concerns to physicians so treatment can be altered if necessary and most importantly, nurses provide emotional support to patients in distress.
Ignatavicius, D. D., & Workman, M. L. (2013). Care of Intraoperative Patients. Medical-surgical nursing: patient-centered collaborative care (7th ed.). St. Louis: Elsevier.
Nurses have a considerable amount of responsibility in any facility. They are responsible for administering medicines and treatments to there patient’s. While caring for there patients, nurses will make observations on patient’s health and then record there findings. As well as consulting with doctors and other healthcare professionals to plan proper individual patient care. They teach their patients how to manage their illnesses and explain to both the patient and the patients family how to continue treatment when returning home (Bureau of Labor Statistics, 2014-15). They also record p...
The nurse to patient ratio is unrealistic in many hospitals. In most cases it is almost impossible to give each patient the true amount of detailed care they really need. This is seen in most cases where there is one nurse assigned to 16 patients and each patient requires a different level of attention. Nurses are pressed for time, forcing them to cut corners, resulting in an increase in nosocomial infections and patient deaths. “The past decade has been a unsettled time for many US hospitals and practicing nu...
This paper will propose the major steps that Caring Angel Hospital (CAH) could take to achieve each of the following goals: Improve the quality of care, add value to the organization, improve employee morale, design an efficient organizational chart, create a strong team environment and create the hospital’s competitive edge. It will also recommend one approach that the hospital could use for acquiring a larger market share given the prevailing financial circumstances. It will investigate two value-added services that CAH could offer to strengthen its value proposition and examples of the advantages of those services.
these formulate the basic fundamentals of patient care, with the patient’s care being the first concern (General Medical Council (GMC) 2012).
Quint Studer’s, Hardwiring Excellence: Purpose, Worthwhile Work, and Making a Difference, is designed to motivate healthcare leaders to positively transform the culture of their organizations to move them from good to great. Studer notes that he aims for every healthcare leader to read this book and then ask all those who work with them to read it also. Hardwiring Excellence focuses on transforming culture by hardwiring positive attitudes in employees to create and sustain a great place for employees to work, for physicians to practice, and for patients to receive care. Studer emphasizes that transformation begins with core values of commitment to purpose, worthwhile work, and making a difference, which are cultivated by the ‘healthcare flywheel’ that creates the momentum necessary to drive change. Studer identifies nine principals that guide the flywheel to motivate transformation.
Each organization has a model of patient care delivery that allows the unit to work in a cohesive way. Duke’s ICN focuses on the team-nursing model of care delivery system with the charge nurse at the top, team leads underneath, followed by the nurse and then the patient receiving care. Marquis and Huston (2015) note, this type of nursing provides group members with, as much autonomy as they need to get the job done, however, accountability and responsibility is a collective part of the
Collaboration can generally be defined as the process of working together among and with others in order to accomplish a shared goal. It’s noted that collaboration within the workplace can easily be implemented through workplace relationships, open communication lines, and the development of trust. Effective communication and collaboration is of vital importance within the workplace, as it aids with the level of commitment and completion of tasks. Ineffective or closed lines of communication can result in detrimental effects. This is especially true for healthcare organizations, as communication issues can hinder the care the patient requires, leading to potential harm to their health. Since healthcare organizations are complex, each decision
Jeanne Mance is the founder of the Hotel Dieu in Montreal and one of the great role models for nurses. She emphasizes a strong value and ethics on how to take care of the people. Her determination in taking care of the ill greatly inspires all the nurses to follow her path. She only devotes her life on the patient and the people who need her. It is the reason why Jeanne Mance is significant to my program because her beliefs still persist that we strongly uphold up to these days. The nursing program is challenging and intense, but it is also inspiring. We learn about the importance of caring, respect and communication for the patient to have a safe and secure environment. It is because of Jeanne Mance’s belief that a competent patient care is
The demands on health care providers to provide the best quality care for patients is increasing. With added responsibilities and demands on our health care workers, it is hard not to become overwhelmed and forget the reason and purpose of our profession. However, there is a way where all professionals can meet and come together for a common cause, which is the patient. A new approach to patient care is coming of age. This approach allows all health care professionals to collaborate and explore the roles of other professions in the hope of creating a successful health care team.
Over the past two months I have observed Caring Angel Hospital and am pleased with many of the services and care that the staff here are providing. However, there are places where we can expand upon the work being done and take Caring Angel Hospital to new heights. In the recent past the Hospital has underperformed financially and there are opportunities to improve the quality of care, add value too, advance employee morale, expand organizational design, produce a robust team environment, and expand into new specialty services.
An analysis of interviews with 46 hospital employees and managers reveals that power and influence can be affected by the dependence of employees and managers upon each other. Results indicate that cooperative interdependence contributes to productivity and leads to efficient completion of
Individuals who participate in teams need to be accessible to others to offer advice, mentoring additional guidance towards issues or concerns. As affirmed in the article Communication, Teamwork, and Trust in an Office-Based Practices a CRNA Nurse reaffirms that taking care of her patients alone would not be possible, she heavily relies on the office team as well as her nurse staff in effectively communicating and collaboration during all phases of patient’s care. They all play an instrumental part from making sure they have the correct name on the chart to ensuring the proper procedure gets done on a certain patient. She relies on the nurseries for pre-operation procedures before administering anesthesia. They all respect the patient's health concerns along with humanity. Working as a team has created this small office based practice reputation into a trustworthy, respectful and consistent teamwork environment among patient’s (Pearce, 2015).