Case Analysis: Busch Gardens Williamsburg

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Background “Busch Gardens Williamsburg opened in 1975 and is a European-themed park with world-class roller coasters, natural beauty, and shared family fun. Voted the world‘s most beautiful theme park for 22 consecutive years, Busch Gardens offers culinary delights from around the world, unique shopping, live stage shows, and exciting thrill rides,” (Spiller, 2015). While Busch Gardens is consistently ranked the most beautiful theme park in the world, the amusement park industry has seen continued growth over the years. “The United States amusement park industry grew by 2.9% in terms of attendance in a recent year. According to market analyst IBISWorld, over the past five years, industry revenue was expected to increase at an average annual …show more content…

According to Entrepreneur, “A feature is an in-depth look at a topic, product or industry--it's a complex story designed to be read at a leisurely pace. And a feature can benefit your company by linking your brand or product to a larger trend or industry focus while also showcasing you, the entrepreneur, as a thought-leader in your field,” (Nowlan, n.d.). Consumers that are interested in cultural food and wine events are more likely to consider themselves foodies or wine connoisseurs and would appreciate some feature stories from food and wine industry experts. Busch Gardens can host feature the features on their website, blog and share them onto all social media …show more content…

According to Dan Dipiazzo, Vice-President of Marketing Busch Gardens, “Notice how our new logo features a legible, but somewhat unstructured and free-flowing script in natural shades of green and we have added a new icon—our ‘coaster tree,’ a symbol that evokes both a roller coaster track and a tree, just like Busch Gardens represents the perfect intersection of thrills and nature,”(Spiller, 2015). The new logo is a start for the brand to incorporate both of the main positive attributes of the park. Busch Gardens can appeal to both moms and kids by showcasing the natural landscape at Busch Gardens appealing to the mom’s interest in unplugging and playing outside. While also appealing to the thrill seeking nature of kids who want to ride the rides, play games and watching entertaining shows. The marketers can market both aspects of nature and amusement through a consistent direct-marketing campaign featuring e-mails, social media and direct mail. Currently, “a significant part of Busch Gardens’ direct-mail activity is aimed at its pass members, who purchase a pass good for unlimited admission for one or two years. To acquire new pass members, the park often uses self-mailers highlighting upcoming events and new attractions. To encourage existing members to renew their passes, the park communicates through a combination of

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