Business Issues Two business issues facing the California Highway Patrol (CHP) are narcissism and organizational culture. Narcissism can be detrimental to the success within the organization because of the individual's self-centered motivations (Kinicki & Fugate, 2016). Another business issue facing the CHP is organization is the organizational culture and the influence leadership within the organization has on the culture. The purpose of this discussion board is to identify two business issues within the CHP and two concepts to address the issues.
Narcissism
A narcissistic person is someone that is unable to admit anything but perfection in their performance and can be extremely abrasive to those who confront them (Beshears, 2017).
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These factors can be seen within the CHP and the current organizational culture. The observed artifacts are the traditions within the organization that have carried on for multiple generations. Some of the observed artifacts within the CHP are: the uniforms worn, the rank structure, as well as the published organizational commitment to providing service to the motoring public within the State of California. The espoused values within the CHP are found in the mission of the CHP, "Providing the highest level of safety, service, and security" (California Highway Patrol, n.d.). Some of the basic underlying assumptions within the CHP are the day-to-day feelings the employees perceive as a result of the organizational values and the leaders support or lack of support for these …show more content…
This is a three-step process that leaders can use to initiate and complete change within an organization (Kinicki & Fugate, 2016). The first step is when the leader creates motivation within the organization to want to change for the better and is called the unfreezing stage (Kinicki & Fugate, 2016). The next step is when the leader actually implements the plan of change in the changing phase (Kinicki & Fugate, 2016). Lastly, is when the leader reinforces and supports the change within the organization (Kinicki & Fugate, 2016). This process will be an effective process for evaluating and creating a change within the organizational culture as well as identifying the narcissistic employees within the organization and instituting and implementing new plans to satisfy the needs of the entire
The Ohio Highway State Patrol has a long history of enforcing laws and keeping the wellness and safety of all Ohioans everywhere. The patrol has a responsibility to the public to uphold their duties as officers to protect life ,traffic and public; to provide safe roadways, emergency support, and investigate criminal activity.
Leading Change was named the top management book of the year by Management General. There are three major sections in this book. The first section is ¡§the change of problem and its solution¡¨ ; which discusses why firms fail. The second one is ¡§the eight-stage process¡¨ that deals with methods of performing changes. Lastly, ¡§implications for the twenty-first century¡¨ is discussed as the conclusion. The eight stages of process are as followed: (1) Establishing a sense of urgency. (2) Creating the guiding coalition. (3) Developing a vision and a strategy. (4) Communicating the change of vision. (5) Empowering employees for broad-based action. (6) Generating short-term wins. (7) Consolidating gains and producing more changes. (8) Anchoring new approaches in the culture.
I believe the goal of this book is to provide officers the information of how to recognize the deterioration of core values (personally and professionally) and what can take place in their lives if gone uncorrected. The book then ultimately provides specific strategies that can be utilized to reduce the negative emotional and physical impact of a law enforcement career. I believe the book succeeds in doing this.
Honolulu Police Departments’ mission is establishing a law enforcement system based on constitutional rights for all people that also promotes a high degree of respect across the public and police officers. This provides for an expeditious apprehension for those violating the law. The department also focuses on maintaining meaningful and effective complaint procedure systems (Phillips & Land, 2012). The department seeks to enhance public confidence in terms of trust and support for its respect, fairness, and integrity, especially its employees and officers.
Although that gives the report a sometimes odd tone, defending a system that it admits failed badly, it also provides for some of the document's most evident soul-searching. One passage in particular warns of the consequences when police let down their guard. "Essentially, many of the problems found by this [Board of Inquiry] boil down to people failing to do their jobs with a high level of consistency and integrity," the report states. "Unfortunately, we found this to be true at all levels of the organization, including top managers, first-line supervisors and line personnel. Clearly, pride in one's work and a commitment to do things correctly the first time seems to have
We discussed methods/ and or techniques that allows organization to learn how to effectively use these stages of Transtheoretical Model of Change and how it relates to change. “This model emphasizes the decision making of the individual and has been applied to a wide variety of problem behaviors including alcohol and drug abuse, smoking, and overeating. The Transtheoretical Model of Change describes change as a process—rather than a single event— that involves progress through a series of stages. The primary organizational constructs of the Transtheoretical Model of Change are the Stages of Change and the Processes of Change.” Tomlin, K., Walker, R. D., Grover, J., Arquette, W. & Stewart, P. (2005). Also, figuring out solutions but using this method of approach to help change the behavior by overcoming their lack of motivation. How will we overcome it? By using the motivational interviewing approach/ and or stages to help guide organizations through
An article written jointly by Mark Perez and Anthony H Normore, published in the Journal of California Law Enforcement discusses the growing concern that the public’s trust in law enforcement is at an all-time low due to the ethical choices that some of our leadership have been making and how we can improve the publics opinion of law enforcement and some of their unethical decisions. The purpose of their article is to share their thoughts on police leadership and ethic, they feel by having just one powerful confident police leader in a department it can have a positive impact on that police department by reducing the rate of misconduct. They also feel by having a police force with strong integrity
According to the Mayo Clinic, narcissistic personality disorder “is a mental disorder in which people have an inflated sense of their own importance, a deep need for admiration and a lack of empathy for others.” Generally people that suffer from narcissistic personality disorder
Firstly, what is exactly narcissism? The word ‘narcissism’ was derived from an ancient Greek myth of Narcissus. Narcissus was depicted as a handsome young man who adored his looks very much. Many young maidens fell in love with him but he criticizes them for being too ugly for him. One day, he fell in love with his own reflection in a pool of water. However, he accidentally drowned himself as he tried to touch his reflection. Hence, the word ‘narcissism’ is usually depicted as a personality that reflects excessive of self-love on oneself. Individuals who are narcissistic are usually described as somebody who is selfish, snobbish or proud. This is because narcissistic individual processes information obtained differently than others. They believe that they deserve more than others since they think they are more superior in every aspect. Due to their sense of grandiosity, they will do anything in order t...
Prevention involves improved supervision, ethics training, cultural awareness, and excellent interpersonal skills (Ortimier & Meese, 2010, p. 96). To ensure professionalism, agency’s often try to recruit and train ethical officers while implementing a code of conduct as a comprehensive tool to enhance police integrity and strengthen community relations (Ortimier & Meese, 2010). Training within the culture takes in the framework of helping officers apply the cognitive view of culture awareness in uncertain scenarios to apply appropriate responses to ethical dilemmas. (Pollock & Becker,
Change usually comes with resistance in any workplace because change disrupts the employees’ sense of safety and control (Lewis, 2012). Kurt Lewin (1951) created a three step process for assisting employees with organizational Change (Lewis, 2012). The three stages are Unfreeze, Change and Refreeze. These are the steps to a smooth transition for change within organizations. Further, these steps are not possible without good communication from upper Management through line staff. Communication was consistently listed as an issue in surveys conducted by the department.
Narcissism is synonymous with self-admiration, self-absorption, conceit. One can speculate what makes a person feel so entitled to so much attention and admiration. According to mayoclinic.org, It 's not known what causes narcissistic personality disorder. As with other mental disorders, the cause is likely complex. The cause may be linked to a dysfunctional childhood, such as excessive pampering, extremely high expectations or abuse. Narcissism can start early on in adolescence. Once a child reaches adulthood with narcissistic traits, they walk around like they are they’re the one that holds society together. An example of one person many would portray as a textbook narcissist, Kanye West. Kanye West is obviously a well known rap artist who maintains a personality that is synonymous with cocky and self-obsessed. West feels entitled to world-wide fame and recognition. West went on a radio show hosted by ‘Sway’ of ‘Shade 45’ and proceeded to make wild, compassionate claims about his creative genius; “I am standing up and I 'm telling you. I. Am. Warhol. I am the number one most impactful artist of our generation, in the flesh. I am Shakespeare, Walt Disney. Nike. Google. Now who 's gonna be the Medici Family and stand up and let me create more?” As the reader can tell, West is very passionate and thinks very, very highly of himself. This is a prime example of
Respectively departmental managers and supervisors associate with managers and leaders of the same rank. While the CHP strives to foster a family atmosphere and encourages all employees to utilize their ‘partners’ or colleagues for many issues that may arise on a daily basis whether work related or of a personal nature the interaction is limited to individuals within an individual’s rank. This family focused attitude helps to alleviate some of the stresses that are common within the law enforcement profession. The camaraderie that is created is valuable to organizational moral and overall
The success of a law enforcement agency is the efficient police officers on patrol and their bond with the community. There are many ways an officer executes his patrol and some are more common than others. Foot patrol, vehicular patrol, bicycle patrol, mounted horse patrol, motorcycle patrol, and air patrol are the multitude of ways officers patrol the community.
One of the first scholars to describe the process of organizational change was Lewin (1974). He described change as a three-stage process that consists of unfreezing, moving and freezing stage. During the unfreezing stage the organizations become motivated to change by some event or objective. The moving stage is like implementation when the organization actually makes the necessary change. Furthermore the freezing stage is reached when the change becomes permanent. Organizational change has also...