Business Case Study Summary: Metalcraft: Comprove Product Supply

Metalcraft, an automotive part supplier has an order from a car company for rubber vent hose to be used in a new luxury sedan. To complete this order Metalcraft will need to work with a third party supplier to create the needed hoses. The company came up with a ranking system that’s meant to give information about all of the suppliers and judge them on quality, timing and delivery. This scorecard system is put in place so Metalcraft could improve product quality, and could base decisions on this information. The member of the program management team has come together to make the final decision of where they should supply from. Of the 4 managers, they had amassed 3 different suppliers that they all wanted for different reasons. Giving the contract to the wrong company could cause more defects, which could in return shift Metalcraft’s ranking down on the automotive company’s scorecards. At the same time, it’s the company’s job to source a product that conforms to the standard put forward by Metalcraft will reducing the overall cost.

This means zero defects and delivery at a very consistent timeframe. Because Metalcraft wanted to stay competitive to other tier 1 companies around the United States a score card was needed. The scorecard addressed issued within the supply chain that could make or break the company. Metalcraft looked at its suppliers using this metric to determine their ability to deliver quality products in a timely manner. With the sheer quantity of plants that Metalcraft rely on for parts, thus having some sort of categorizing system to track supplier performance is imperative. Without this ability to track the performance of would leave the company continuously coming back to a supplier that’s subpar that would affect profits and their rating with automobile