Black Diamond Case Study

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The factors that influence consumer behavior have to be understood by marketers as they cannot directly influence them, but rather gain an understanding so they can use them to their best advantage. With the emergence of ‘Black Diamonds’ in the South African market, they indulge themselves in the finer things in life as they have come long way through from the apartheid era. A typical ‘black Diamond’ consumers’ status is typically being seen in the right car, shopping at the right mall and purchasing the right class-appropriate brands (Radebe, 2013).There are four major factors that affect consumer behavior which are cultural, social, personal and psychological.
Cultural Factors : This is a consumers social class (Low, Middle or High Income class), culture and beliefs that affect the way in which they behave, as well as their sub culture which is a smaller group of people within the same culture who are distinctive from the wider culture due to their interests, social beings and other traits. Black diamond consumers have a great desire for conspicuous consumption (Van Der Berg, 2014...

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