In order to teach continuous improvement for the most efficient flow of work, we suggest the Tennis Ball Game for Grange Insurance to use during their ‘Lean’ Workshop. The Tennis Ball Game is a competitive simulation exercise to introduce the Plan-Do-Check-Act processes in continuous improvement. It demonstrates the ability to use insights from one process cycle to improve the next cycle because multiple cycles of the same process can improve over time through cognitive awareness of the included parties and steps. The theory is that by monitoring a process, steps are able to be altered after each run-through. Furthermore, it is no secret that if more tests are done on a process, more knowledge will be gained, thus enabling better improvements …show more content…
Stretch goals are “ambitious goals that challenge current assumptions” and processes, and inspire teams to re-imagine previously conceived possibilities. They differ from regular goals because they seem impossible upon their conception, while regular goals also seem difficult but they are perceived as achievable. Stretch goals can benefit the organization and individuals alike. When stretch goals are achieved, one may become more self-confident and more engaged and they achieve self-growth, in turn benefitting the organization too. Stretch goals force people to re-evaluate what they’re capable of, which can lead to a truly transformative experience. However, as with any difficult task it is imperative to have appropriate support, which means anticipating any resistance from employees and propagating buy-in from leaders and other influential people in the organization. It is the duty of management to properly facilitate and prepare their employees to embark on this journey of self-actualization through stretch goals. The Tennis Ball Game is a key factor in explaining continuous process improvement and defining stretch goals for …show more content…
To start the game, one person begins by passing the tennis ball to a team member directly across from him/ her in the circle. The person who received the ball should then pass it to another team member also across from him/ her. Each receiver must pass the tennis ball to another person following the established (criss-cross) pattern until everyone has received a pass. The last person to receive the tennis ball must then pass it back to the person who started the chain. The job of the Kaizen Officer is to ensure that the rules are followed. No one may drop the ball and the ball must begin and end with the same person.
5. The team must restart the process each time the ball is dropped. The goal of each team is to pass the ball through all steps seamlessly in the shortest possible time.
6. The respective Kaizen Officer for each team must record the start and end time of the process.
7. Once a cycle is completed, each team should fill out a PDCA worksheet to explore improvement opportunities.
8. Based on identified process improvements, each team can repeat the cycle a couple more times.
9. Ask each team for its fastest time and challenge them to beat other teams’ times.
10. Encourage them to repeat the use of the PDCA to see if any more improvements can be
It is really challenging to find and define right chances that are used to improve the process, especially when having insufficient resources; however, organizations usually focus on saving costs as possible as they can. In fact, the best approach while having scarce resources is to find areas of improvement and come up with ideas to improve the proce...
Act - In this phase ISMS improvements are implemented. Continuous monitoring of the process will ensure process improvement.
There is a lot of literature on the concept of continuous improvement (CI). Studies show that CI is very important to creating competitive advantages in highly competitive industries such as the automobile industry (Bhuiyan & Baghel 2005; Li et al. 2009; Schaeffer, Cadavid, & Backström 2010). These studies suggest that manufacturing firms use CI to eliminate waste in all organisational systems and processes (Bhuiyan & Baghel 2005; Li et al. 2009). Currently, manufacturing firms use lean manufacturing, six sigma, lean six sigma, and the Kaizen methods of CI methodologies to reduce wastages, simplify the production line, and improve quality (Swink & Jacobs 2012).
In conclusion, by going through the five stages of team development, resolving the conflicts along the way and utilizing an efficiency model along with an execution strategy, my team effectively completed the task we were assigned as well as gained plenty of team experience for use in our future projects. My team now knows each other’s strengths and weaknesses much better and will definitely utilize this knowledge to further enhance our team’s efficiency and effectiveness in the future.
Rules in a basketball game are extremely important. You and your team try to score on the opposing team's basket. There are 5 players on the court for each team. The baskets are elevated ten feet above the court. Two sidelines and baselines are parallel to each other, being the boundaries or out of bounds. If you go out of these boundaries. On top of that, another way you could lose the ball is to travel or walk with the ball, double dribble; dribble with two hands.
rounds. Each round is two minutes long, and the person with the most points at
has to stand behind a piece of tape and try to throw the hoops over
When teams are pulled together to resolve a problem, they need to learn how to work with each other to ensure they can perform effectively. To help the team be successful, leaders should understand the five stages of developing a team. The stages of team development are forming, storming, norming, performing, and adjourning (Gibson, Ivancevich, Donnelly, & Konopeske, 2009). Resolving the printing problem at Children’s Hospital Colorado was successful because of the developed team, their cohesiveness, and their performance.
The game starts when each team is on its half of the field, the goalkeepers are ready, and the referee blows the whistle. When the referee blows the whistle the team that is in the center circle starts. The team that starts is decided before the game begins. When the game begins the team passes the ball to the second half of the field to his teammate who is next to him in the center circle.
However it is also important to research from failure. The Team ought to run via each task or task later on to ensure that mistakes made in the past aren't repeated.
This is an effective practice to ensure continuous improvement for the companies with mature risk management environment are those who have invested resources over time and are well able to demonstrate.
Two teams of eleven players each participate in getting the ball into the other team’s goal, thus scoring a goal. The team that has scored more goals at the end of the game wins. If both teams have scored an equal number of goals, then the game is a tie. Each team is controlled by a captain. In game play, players make an effort to create goal scoring occasions through individual control of the ball, such as dribbling, passing the ball to a team-mate, and by taking shots at the goal, that is guarded by the goalkeeper belonging to the other team....
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
In order for organizational change management to succeed in a highly competitive marketplace, it is important for organization to frequently figure out the need for introducing changes. Since organizational change management is more focused on the people side of management, one can decide how the goals will influence the person in reaching their greatest potential within an organization. So there are techniques that can be applied by simply making a chart, such as focusing on the possibilities of: 1) Directing one’s attention 2) Regulating one’s effort 3) Increasing one’s persistence 4) Encouraging the development of goal-attainment strategies or action plans. Using an approach like this might increase task performance making goal expectations more realistic.