Appreciative Inquiry Theory

Appreciative inquiry is a new theory which takes a positive approach to organizational development. It aims to identify good practice, design effective development plans, and ensure implementation. It focuses the research process around what works, rather than trying to fix what does not. AI therefore presents an alternative to the problem-solving approach underpinning action research and offers an affirmative approach for evaluating and envisioning future initiatives based on best practice (Shuayb, Sharp, Judkins, Hetherington, 2009).

There are four stages in the application of Appreciative Inquiry which includes discovery, dream, design, and destiny. Discovery is finding out the best and most positive experiences participants had in their

These can all be inputs into the design of future products, services or experiences. It can be applied to a wide variety of areas, including strategic planning, community development, team-building, and conflict resolution and innovation (Knowledge Sharing Toolkit, n.d.). Individual might use Appreciative Inquiry for leadership coaching or to develop a personal strategic vision. Teams and organizations use AI to understand best practices, develop strategic plans, shift culture, and create forward momentum on large-scale initiatives. At the societal level, Appreciative Inquiry has been used to find common ground around topics of global importance, to shape the direction of non-profits and NGOs, and to form multi-national initiatives that spans geography and industries (Benedictine University, 2017). Appreciative inquiry is use to evaluate and change organizational or clinical processes. It also explores professional development initiatives, define public health services, create vision for the team, and improve the healthcare work environment. Appreciative inquiry was used to help in creating guidance and governance plans for organizations (Carter, Cummings, Cooper,