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Corporate brand management
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Thus, aggressive brand management, production simplicity, and dedication to the product following are three competitive advantages of Harley-Davidson (Cheema at al., n.d.). However, one disadvantage of selling only Harley-Davidson products was that price-sensitive consumers might have sufficient buying powers to buy other products if they found somewhere else cheaper. The less differentiation between the products (such as motorcycles), the higher bargaining power of buyers they will likely switch to the other competitors. When a consumer can be able find a cheaper alternative, there is likely a high threat of substitutes even though Harley-Davidson is the major supplier in the U.S. As mentioned from the beginning of the case, since consumers …show more content…
As described from the case, after becoming a publicly traded company, Harley-Davidson revamped its product line and followed an effective JIT technique for its product enhancement (Cheema at al., n.d.). In addition, it has focused on three major initiatives: improving the manufacturing process, restructuring business management, and aggressively managing its brand name through dealerships and licensed products (Cheema et al., n.d.). As a result, the advantages of quality control successfully helped the company serve the consumers’ needs. The company’s manufacturing process are capable of producing a variety of models. However, the problems concerned were the limited product designs (known for its weaknesses) as well as a major number of products recall from consumers recently, despite the fact that the company has been putting efforts on producing best quality products through continuous improvement …show more content…
Since consumers view motorcycles as leisure and luxury items instead of a necessity, the company should be able to target those who live in urban areas with high public transportation and population. People who do not mainly use cars in those cities will likely consider buying a motorcycle for convenience and accessibility. Thus, the company needs to have an aggressive marketing in concentrating and addressing those needs which will result in more attention from the riders. From a consumer’s perspective, Harley-Davidson products are costly and expensive. Those who could be able to afford motorcycles are mainly wealthy and have high-income. These reasons explained why consumers think of motorcycles as leisure items. For instance, when sales decline, a cost reduction on the least popular models that did not give the company an above-average return should be considered as a second alternative. However, reducing model prices could risk the company’s margins, Harley-Davidson could protect its profitability by
When one thinks of classic Americana, they reminisce about the 1970s and 1980s and the notion of the nostalgic past in terms of what is the classic American image. It was a time of economic prowess where the blue collar factory worker would work 9 to 5 and then go to the local bar with his coworkers. However, times have since changed. The industrial plants that once dominated the Great Lakes economic region has become a shell of its past to the point where it is now none as the Rust Belt as industry left and white collar jobs became the norm. Since this degradation has settled into this once industrial cities, many cities and companies have sought to rebrand themselves in order to build from their reputations in the past to appeal to the nostalgia felt today. One such case where these is a correlation between a company and city are that of Harley Davidson, founded 1904, and Milwaukee, Wisconsin. Both have sought to rebrand themselves to the public and consumer, with Milwaukee seeking to transformation its image into that of a young and vibrant and city while Harley targets a new clientele. It is this shift to Harley’s "cult branding" to attract new clients that parallels Milwaukee's attempts to integrate itself to a service sector economy based on touristic leisure and the consumption of
Marketing research is the systematic design, collection, analysis, and reporting of data and its findings relevant to the specific marketing situation that a company faces (Kotler, 2012). By researching the motorcycle rider, Allstate is able to identify who they are and what they experience. In 2008, Allstate conducted a “Who’s Behind the Helmet” survey. They defined their qualifications as a motorcycle owner who is 18 years of age or older with an income of $50,000 or more. (Floyd, 2008). The 500 person sample size produced insightful and interesting details for Allstate. Jeff...
People are often deceived by some famous brands, which they will buy as useless commodities to feel they are distinctive. People require brands to experience the feeling of being special. People spend their money to have something from famous brands, like a bag from Coach or Louis Vuitton which they think they need, yet all that is just people’s wants. Steve McKevitt claims that people give more thought on features or brands when they need to buy a product, “It might even be the case that you do need a phone to carry out your work and a car to get around in, but what brand it is and, to a large extent, what features it has are really just want” (McKevitt, 145), which that means people care about brands more than their needs. Having shoes from Louis Vuitton or shoes that cost $30 it is designed for the same use.
Harley-Davidson states their mission as “We fulfill dreams through the experiences of motorcycling by providing to motorcyclists and to the general public an expanding line of motorcycles, branded products and services in selected market segments.” They have performed wonderfully over the past hundred years, and have not forgotten their mission or where they came from. Over the years they have stuck with the things they know, and also expanded into related services and products. Out of the 151 motorcycle manufacturers, Harley-Davidson and Indian were the only two companies to survive the Great Depression. Harley-Davidson was the only one in America after Indian dropped out in 1953, but face Indian again now since they re-entered the market in 1999.
Here starts the tale of how a (LEGEND) came to be. In 1903 William Harley along with Arthur and Walter Davidson of Milwaukee,WI began experimenting with an internal combustion engine in a small wooden shed, amazingly the shed doesn’t burn down and the motorcycle that was built in it goes over 100,000 miles under 5 owners. And that was just the beginning, soon after that first bike being built; it began to happen. A cheap reliable form of transportation was needed in the country. Henry Ford’s automobiles were a little expensive for the average family. So a niche opens up for the motorcycle. Though there was no cutting- edge technology in their design, it worked. The trio had just brought a single cylinder engine (based on a DeDion design) and tube type bicycle frame together. Painted in gloss black, that first machine was admired by friends and family - now it gets interesting.
The bicycle is often mistaken as an item for pleasure, and a means of optional transportation in the 21st century. However, we tend to forget that the bicycle was one of the most revolutionary inventions of its time. The bicycle was used for pleasure but more importantly a means of transportation. When the Great Depression swept across the entire country, people began to cut back on things that weren’t necessary for survival and businesses felt the effects. Less spending caused businesses to become increasingly nervous when it came to their survival. In order for businesses to stimulate consumer spending one would assume that they would possibly increase their own advertisement spending to encourage consumer spending. However, this is not true,
This case study is about “Specialized Bicycle Components Inc.” known as Ride the Red “S”. Specialized was founded in 1974 by Mike Sinyard. According to Chris Murphy, director of marketing for Red “S”, specialized is for serious riders. He says, “The customer is buying the ride from us, not just the bike.” The company began to produce its own bike parts by 1976, and introduced the first major production mountain bike in the world in 1980. Specialized now has an extensive global distribution network of 5000 retailers in 35 countries in Asia, North America, South America, and Australia. They maintained a reputation as the technological leader in the bike and bike accessories. The formal mission is still the same since they established the company “To give everyone the best ride of their life.”
The biggest challenge facing Harley-Davidson is poor quality. Beals and other mangers visited Japanese plants, as well as Honda's plant in Marysville, OH. There they learned that they were not being beat by automation or advanced manufacturing processes, but by a professional management team and motivated workers.
During the 1970's, HD was facing a decline in market share due to increased competition with Japanese companies. By phasing out weak models, becoming more selective, and limiting sales and promotions, HD was able to carve out a niche in the marketplace which it enjoys today. Now again faced with a period of decline, HD is relying on its newly adopted marketing objectives. First, HD needs to expand its potential customer base to include enthusiasts and non-enthusiasts young males, and females into buying HD motorcycles over any other competitor. This thought is accomplished through the introduction of the VRSC’S, and the lower and narrow Sportsters, Dyna’s, Softail’s and positioning them in the market to a younger demographic. Secondly, HD needs to position the VRSC’S, Sporster, Dyna and Softail to also appeal to first time buyers of motorcycles. HD's strong brand identity can help pull in new clients.
The motorcycle industry offers products which can be viewed as luxuries or wants as opposed to necessities. When concerning Harley-Davidson, most motorcycle owners have purchased their bikes as a second vehicle, using them more during weekends and off-time instead of during the work week. This implies that the motorcycles serve for recreational purposes and thus are an item which can be expendable at times. This has hurt the industry recently with the slight recession the United States economy is facing. Another interesting thing to note about the motorcycle industry is the different appeal bikes carry in different global regions. In the United States for instance, Harley-Davidson has had much success because of the market trends and tastes people enjoy. Harley-Davidson has benefited from a U.S. market which enjoys casual and recreational riding. This isn’t necessarily the case overseas, as in Europe the trendy pick is a sleeker street bike, with a focus on speed and handling as opposed to power and comfort.
James, W. B., & Graham, B. (2004). Strategic change in the face of success? Harley-Davidson, Inc. Strategic Change, 13(4), 205.
Harley-Davidson institutes a pull strategy in the promotion of the FXDS-CONV Dyna Convertible. Due to the limited number of dealerships (for example, there are only five in Nashville and the surrounding communities) customers must actively seek out a location to purchase this bike. Also, because so many customers decide to customize their Dyna Convertibles, they must place a special order with the dealer, who in turn must contact intermediaries along the distribution channel in order to satisfy the customer. Further, the fact that demand for Harley motorcycles far exceeds the supply indicates that a pull strategy is in place.
One of the differentiation strategies used by BMW is the creation of auto products that consumers can emotionally relate to. In building the BMW brand, the company has succeeded in positioning its products as prestigious or luxurious. Therefore, most consumers want to own a BMW car solely for the prestige it gives them. BMW products are not only purchased due to their usability or functionality but for the status they give the owner. Subsequently, when a person buys a BMW product, they are emotionally attached not just to the car but to the brand as a whole. This has created increased brand loyalty in BMW growing its customer base as more people search for the status associated with the company’s products.
Italian manufacturer Piaggio ranks as one of the world’s top four players in its core business. It has consolidated leadership in the European 2-wheeler market. Piaggio should not miscalculate its competitors. Competition in the industry is very powerful, not only nationally but internationally as well. This is due to two well-established companies in this sector which are the Japanese Yamaha and Honda. Yamaha and Honda strengths are their long-run experience in the sector and the high quality image of products. Due to participations to the motorcycle championships, these two companies constantly receive positive feedbacks to their efforts in researching for first class products. In the future, other kinds of competitors are expected to arise: Chinese companies whose ability to imitate and create similar products at highly competitive prices is getting more and more dangerous (Piaggio, 2008)
Pricing. Our product is priced lower than our competitors in our industry. Even though our competitors have a different kind of product compared to us.