1. Assess The Importance Of Person-Centred Care

Introduction:

There is not a universally agreed definition of person centred coordinated care, however there is broad agreement on components that are critical for its implementation. These include, putting patients at the heart of decision making to ensure care is personalised and enabling, coordination of care at different levels by promoting integration and collaboration, promoting patient engagement, and ensuring public and social value. There are however several key obstacles that must be overcome for implementation of these components. These include lack of staff engagement, ineffective leadership, lack of integration of services, lack of accountability and health inequalities.

Background:

The Royal College of nursing, UK defines person

As described by Collins A (Collins, 2014) and adopted by The Health Foundation, person-centred care must ensure four core principles: that people using the services should always be treated with dignity, respect, and compassion. Healthcare services offered should to coordinated by providing care, support, and treatment across multiple episodes and over time especially at various transition points. Care should be personalised to individual needs and aspirations by actively discussing priorities with individuals receiving care, their families, and carers. The care and support being offered should be enabling for patients by orienting services to support patients to recognise and build upon their strength and allow them to lead a more independent and fulfilling life. Wolff & Boult (Wolff, 2005) identified nine components of coordinated care: patient evaluation, individual care planning, evidence-based decision making, consumer empowerment, promotion of healthy lifestyles, coordination across multiple conditions, coordination across provider settings, caregiver support and education, and accessing community