Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
The importance of communication skills
Importance of communication in my career
Importance of communication skills
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: The importance of communication skills
Employability & Enterprise Application Form
Competency based questions
For each of the following questions, please give a specific example that relates to how you have developed your skill in this area. The word limit is a maximum of 200 words per question.
Question 1: Describe a time when you have worked as part of a team. What role did you play and what challenges did you overcome?
When there is a team situation, I would like to step back and try to listen to everyone's ideas first. I usually do not take a direct leadership role, but instead I observe first, and listen carefully to everyone's ideas and when I have an idea I bring it up in an organized way. I don't just shout out a random idea.
However, I usually try to take other people's ideas along with my own and offer suggestions to them. I like to be organized in a manner. Usually I am the one who refines to other people's ideas, and go deeper into the organization, to make things as efficient and effective as possible. I find it easier to really reflect on everyone's input when I am not the center of attention, like the leader of the group would be.
In the future I think I should take more of a leadership role because I am a very good listener and I like things to be planned as well as possible. But at the same time, if I were to take a leadership role, I would need to be careful not to forget to listen to everyone's input as that is the main point of concern.
In my early childhood days, I was a team leader for several years, bringing my team together to reach our goals. Showing and teaching each person on the team how they helped to make it work. If I was doing this today, I would learn not to try to talk so fast, jumping to get my say in. I would...
... middle of paper ...
...e to work with peers on a team or knowing how to supervise other employees. Marketers must be able to present their thoughts and ideas clearly, both in oral presentations and in written reports. They also need to listen closely to customers so they can identify wants, needs, and expectations.
Building long-term relationships with customers and other stakeholders is one of the most important aspects of marketing. Therefore, interpersonal skills must be combined with the ability to respond quickly to customers' suggestions, wants, and complaints, especially in service recovery.
A marketer must be able to use technology to find information and apply that information in the decision-making process. Today, this means being familiar with the Internet and social media, using e-mail, and conducting information searches by computer, including database research.
Collaborative leadership is my preferred leadership style. This is because I believe that if everyone contributes and equal participation is encouraged then great things can be achieved. As the cliché saying goes, two heads are better than one. However, an issue I found with collaborative leadership is that not everyone contributes and there is a risk that one person will dominate and not allow others to participate. Often the loudest and opinionated members will contribute while the quieter individuals will generally not contribute, especially if they are not with their friends.
Being a leader can be really scary. Everything you do and say is being watched by someone if not many people. Every time I turn around someone has something to either scrutinize about my choices or admire them. Living in today's society is harder than ever. It is like you have to live up to others' expectations instead of your own. The most important thing I have learned while being a leader is to stop caring what others think about me and instead focus on
Becoming a leader was something that I would have to work for. I became a leader when I was a freshman in high school and I was determined to be a successful one. I knew that it was going to take some time to earn respect from everyone on the team, but my theory was to give respect so I can receive it too. My greatest advice that I would give was to never give up no matter how many times you
“Good leaders develop ideas. Great leaders develop people. The best leaders develop new leaders”, these are the words that were quoted by one of my teachers in high school who influenced and taught me some of the essential lessons in regards with being a good and effective leader. I always remember this saying every time I am working in a group or if I am given a task to lead a team. I’ve been involved in a lot of group activities in the past wherein I’ve witnessed a lot of group relationship that inspired me as well as taught me of the do’s and don’ts when it comes to leading people and getting along with your groupmates. Based from these practical learning experiences, I believe that I still have a lot of things that I need to learn and skills
I work well in group situations. I always try to encourage all members to participate and contribute. It is interesting to note that in most situations, I tend to be one of the group leaders. I do have a strong personality. Yet I try not to come across as controlling or bossy.
Marketing In this day and age is vital for a company to perform at its possible best. Marketing’s main focus is to give great satisfaction to a customer. There are many aspect of marketing, these aspects give marketer’s the tools to help strive for the best possible success they can achieve. They hope that they can create exposure for their brand, product or service.
In a sense, I am a leader. However, that does not necessarily mean that I am the person on the front line with everyone following behind me. I am more of a silent leader. I am a leader because of my actions. Rather than go down the path
I knew my team wouldn’t get far without me being a leader. They liked to win championships, but didn’t have a championship mentality. So, I knew if I stepped up that could all change and we could have undefeated seasons, and go to the championship games and we did. Something my mom did, which was very huge was teach me how to be a better leader being more vocal, not being afraid to let them know they can do better, an encourager, but most importantly she taught me in order to be a good leader you must know how to also follow. Being a leader isn’t telling people what to do and I never forgot
Currently I do not hold a position of assigned leadership, but I have in the past. My leadership style is the consultative leader. My goal is to know how the members of my team perceive the necessary changes and how they would like to see the changes accomplished. Receiving input from the team gives them the confidence that their leader considers them an integral part of the team. Listening to the team members also gives them a sense of ownership if their opinions become a part of the solution. This can also have a down side, if you have a member of the team consistently give their input and the leader does not utilize their
Workers have to understand that each customer is unique and therefore they must decide what the best approach to help that customer would be to accomplish full satisfaction from the product(s) customers purchase.
b. Marketers can explore what each customer wants and tailor the marketing processes to meet those needs.
There are many skills needed to deal with customers. They range from dealing with indecisive people to emotionally unstable ones and even timid ones. By using positive communication, good body language, and by actively listening, you can be sure that you can identify the problem that is occurring and start looking for a solution that not only makes the customer content but that follows the policies and values of the business. Most problems arise because not everyone knows these skills and how to use them. The right training can go a long way for a business and its relationships with its customers.
Are you a transactional leader? Transactional leaders are more of give and take leader. Transactional leaders teach team members a task and then review their performance of the task, then either coach or reward the team member based upon results. There is kind of no wiggle room being a transactional leader due to the fact either the team member has accomplished the task or failed. It can become a boring style because you are constantly giving the team member a task to complete and them depending on the result you can take away the opportunity of developing more.
In a team-oriented setting, everyone contributes to how well the group succeeds overall. You work with fellow members of the group to complete the work that needs to be done. Having the right people in the correct roles is an important factor in measuring the success of a team, where you are united with the other members to complete the main goals. Every group is made up of definite strengths and weaknesses. Our team's 3-5 major strengths necessary to work accordingly consist of Informer, Summarizer, Orienter, Piggy-Backer, and Encourager. One of our strengths as a team is that we get input from everyone involved. Every member of our team is a leader in some way. Part of being a good leader is knowing how important it is to receive the best ideas from each member of their team. We attend group meetings where we discuss any challenges, issues, and problems. At these meetings, we often exchange ideas or brainstorm new ones with each other and come up with the best and most creative team solutions as potential answers to those perceived problems.
Wasserman, Michael. 15 Techniques When Dealing With Customers. My Success Company. 25 January 2005. .