Consumer Behavior and Marketing

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Consumer Behavior and Marketing 1) Do you think consumer can have too much choice in shopping? What might this depend on? Consumer can have too much choice in shopping as various choices provide consumers with a better picture of what they would like to buy. However, having too many choices can be quite a burden as it may cause confusion, make decisions difficult, and may be time-consuming. This might depend on several factors. - Customers with budget constraint may not view too many choices as favorable as they choose products base on lowest price. - Busy people with time constraints in shopping will prefer limited choices because too many choices will take too much time to choose a product. - The type of product is another factor as consumers tend to require fewer choices for commodity good and more choices for luxurious goods. - Personal preference is another factor as some people prefer variety of goods whereas others prefer not having too many choices at all. - Consumers with brand loyalty are indifferent with too many choices in shopping as they tend to ignore other brands and chooses product from their preferred brand. 2) Do you think the absolute lowest price for an item is most important for many consumers? What percent would you say comparison shop for the lowest price? What implications, if any, do you see from your estimate? Absolute lowest price for an item can be most important for many consumers but not all consumer as it depends on factors such as income distribution and product type. Income distribution has an impact on consumer's purchasing power. - Lower income population is more price sensitive and will be more concern about the absolute lowest price for an item. - Higher income population is less sensitive towards price of products and will select items base on other factors such as quality as they have higher purchasing power. The type of product is also a determinant of consumer's need for lowest price. - For commodity goods, consumers are more inelastic to price changes. As commodities are at affordable price, the price differences are rather small. Therefore, lowest price is not a main concern for most consumers. - For durable and luxurious goods when deciding to buy these products, price is one of the most important factors to be considered as the price of these products are high. Therefore, people will compare the price among various shops and purchase from the shore that offers the best deal at the same quality.

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