Communication and Technology in the Business Organization

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Recommended: Year 12 business studies the effect of technology on business operations

The explosion of technology innovations within recent years has created a multitude of new and exciting ways for companies to conduct business. We now have technologies such as robotic manufacturing, electronic mail, online videoconferencing, and global networks to connect everyone and everything. Small and medium businesses are now able to cross all traditional boundaries that limited them in the past. Technology has fundamentally altered the way businesses are structured and changed the ways in which managers perform their duties. Communication is essential for any business and for a business to survive in this modern environment managers must effectively manage all of these technologies (Robbins, and Coulter 60).

In the past, business would be conducted in person; face-to-face with the people you are working with. Employees would show up to an office to complete their work. Sales people or other company representatives would travel to distant locations to take care of business. Often they would have to find a phone or simply wait until they returned home to communicate the latest news. Business meetings would be scheduled weeks in advance and accommodations would have to be made for people to travel and stay for a few days. Documents would be passed around from person to person for changes and updates. To send documents out of the office to partners or customers, they would be sent using “snail mail,” which could take several days. Today this is no longer the case.

Dozens of technologies have become commonplace to allow a variety of different communication options as well as some non-traditional work schedules. Cell phones enable global communication. Company websites, blogs, and wikis allow a business to directly communica...

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...nt threat to company resources. In order for a business to reap the benefits of technology, managers must successfully navigate through all of these challenges. Technology has allowed for some of the greatest innovation within the business organization and it is on track to continue well into the future.

Works Cited

Bughin, Jacques, Michael Chui, and Andy Miller. "How companies are benefiting from Web 2.0." McKinsey Quarterly. (2009): Print.

Greenemeier, Larry. "DATA THEFT, PUSHBACK, AND THE TJX EFFECT." InformationWeek 13 Aug. 2007: 36. Print.

Robbins, Stephen, and Mary Coulter. Management. 10th ed. Upper Saddle River, New Jersey: Pearson Education, Inc., 2009. 60, 196-197, 326-328, 356. Print.

Solomon, Michael, and Mike Chapple. Information Security Illuminated. 1st ed. Sudbury, MA: Jones and Bartlett Publishers, Inc, 2005.61-66, 100, 112, 120. Print.

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