Despite the increase in a reliance on technology, and other innovations, two factors continue to be the critical cornerstone for success for all firms: customers and employees. Typically, focus is placed in large part on the customer, for without customers, how can firms expect to make a profit? Yet it is the employee of a firm that is actually engaged with the customer, providing them with a desired service or product. Furthermore, employees engage in the mundane everyday tasks that keep a firm operating efficiently. Without the employee, firms would cease to be able to provide their service or product to their customers. This dependence on reliable, hard working, and motivated individuals places great importance upon the critical relationship between managers, firm leaders, and employees. When communication between the leaders of a firm, or the relationship with employees breaks down it can lead to an unsuccessful business. Firms can facilitate good employee relations by examining how the relationship between firm leaders and employees has differs from the past, discover ways to ensure firm leaders are building healthy employee relationships, and measure their successfulness using surveys.
The critical relationship in a successful organization is the relationship between key organization leaders, such as managers, and employees. Nearly all employees have an opinion about their supervisor. By spending time to build healthy relationship with employees, organization leaders will create a more successful and motivated workforce. Of courses, not all organizations make the conscious choice to invest in their employees, “[Organizations] can choose to treat employees as an asset that requires investment of resources or as an expense to...
... middle of paper ...
..., 2013, from http://www.ragan.com/Main/Articles/10_stupid_mistakes_in_employee_relations_42379.aspx
Musselwhite, C. (2008, June 2). Three Ways to Build Successful Manager-Employee Relationships - Talent Management magazine. Talent Management magazine. Retrieved October 14, 2013, from http://talentmgt.com/articles/view/three_ways_to_build_successful_manageremployee_relationships
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2013). Human resource management: gaining a competitive advantage (8th ed.). New York: McGraw-Hill/Irwin.
Panepinto, J. (2011, September 6). Experience Counts: When Engaging Employees, Think Consumer Campaign | HRM Today. Articles for Human Resources professionals and HR Experts - HRM Today. Retrieved October 14, 2013, from http://www.hrmtoday.com/featured-stories/experience-counts-when-engaging-employees-think-consumer-campaign/
Mathis, R. L., & Jackson, J. H. (2010). Human resource management (13th ed.). Mason, OH: Thomas/South-western
Managers know the importance of having positive relationships with their employees. It boosts the company’s goals while the lack of any relationship with the workers may lead to losses in the business. Most managers rarely know that they are looked up to by many employees and, as such, should be careful with the actions they take. Lee b. Bolman & Terrence E. Deal, the authors of the book The Reframing Organizations, point out that the kind of measures taken in the business influences the employees acts and thoughts. In particular, this book gives insight to managers on how to relate to their subordinates. The discussion is carried out on the three parts of the book that highlight the missteps taken by managers as they try to improve their businesses.
Noe, Raymond A., et al. Human Resource Management: Gaining a Competitive Advantage. 7th ed. New York: McGraw-Hill/Irwin, 2010. Print.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2014). Fundamentals of human resource management (5th ed.). New York, NY: McGraw-Hill Education.
Purpose & Other: : I give the purpose and other a 10 out of 10 because the goal of the article was to inform organizations, employers, presidents and/or employees about the importance of strengthening relationships between an employer, an employee, and the company in its entirety.
The author Tracy Mullen states exactly what all ownerships, supervisors and managers spend time thinking about when it comes to their employee’s, how do we increase morale and productivity? Owning, running and even managing a productive organization is not an easy task to say the least. However to have a productive organization you must have productive employee’s and management staff. Organizational success it is required to implement managerial functions appropriately. How a company is structured can lead to overly productive employees or it can lead to employees whom are ineffective and not trust worthy of your organization. Companies are spending millions of dollars on researching how to hire, train and maintain great employee’s, the flip
However, this case study seeks to examine approaches utilized by Trader Joe’s to promote a positive work environment in order to increase job satisfaction, and the management process used to develop its employees (Ager & Roberto, 2013). Moreover, it suggests ways in which the four EI competencies can be used by leaders to effectively manage relationships, as well as recommend the best leadership practices to increase Trader Joe’s competitive edge.
Employee relations: Reaching out to employees is key in finding a voice from inside the business. Along with searching for an inside viewpoint of the organization, it is also important to foster a rewarding work environment that reminds employees of the organization’s
Duboff, R. (1999). Loyal Employees Are a Key Link to a Firm's Value. Journal of Management in Engineering, 9.
Torrington, D. Hall, L. & Taylor, S. (2005) Human Resource Management. Harlow: Financial Times Prentice Hall
Torrington, D., Hall, L. and Taylor, S. (2008). Human Resource Management, 7th ed. Prentice Hall.
Additionally, employee satisfaction are directly correlated to employee commitment and the loyalty which again directly related with the business and work productivity (Papazisi, Raidén, and Sheehan, 1995). Smart leaders knows that keeping their employee satisfied and motivated are essential for their organization (Sher, Bakhtiar, Muhammad &Ali, 2010).
Describe and explain how this factor can potentially have a positive influence on workplace relationships
The relationship between employer and employees plays a pivotal role in the performance of the organization. Employers and employees have certain responsibilities towards each other which facilitate a fair and productive workplace. Positive work relationships create a cooperative climate with effort towards the same goals. Conflict, on the other hand, is likely to divert attention away from organizational performance.
Noe, Raymond A., John R. Hollenbeck, Barry Gerhart, and Patrick M. Wright. Human Resource Management: Gaining a Competitive Advantage. 7th ed. Boston: McGraw-Hill Irwin, 2010. Print.