Apple´s Development of the Green Laser

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Five years ago, Apple (AAPL) design guru Jony Ive decided he wanted a new feature for the next MacBook: a small dot of green light above the screen, shining through the computer’s aluminum casing to indicate when its camera was on. The problem? It’s physically impossible to shine light through metal. Ive called in a team of manufacturing and materials experts to figure out how to make the impossible possible, according to a former employee familiar with the development who requested anonymity to avoid irking Apple. The team discovered it could use a customized laser to poke holes in the aluminum small enough to be nearly invisible to the human eye but big enough to let light through. Applying that solution at massive volume was a different matter. Apple needed lasers, and lots of them. The team of experts found a U.S. company that made laser equipment for microchip manufacturing which, after some tweaking, could do the job. Each machine typically goes for about $250,000. Apple convinced the seller to sign an exclusivity agreement and has since bought hundreds of them to make holes for the green lights that now shine on the company’s MacBook Airs, Trackpads, and wireless keyboards and yet, most of Apple’s customers have probably never given that green light a second thought, but its creation speaks to a massive competitive advantage for Apple (Satariano & Burrows, 2011). Apple’s efficiency in procurement, manufacturing, and delivery having been ranked No. 1 in the world for the last four years by Gartner (Hofman, 2013) has not come without risks, for example; • Global economy could affect the Company. • Some re-sellers may also distribute products from competing manufacturers. • Inventories can become obsolete or exceed anticipated... ... middle of paper ... ...safe and ethical working conditions. They should also have access to educational opportunities to improve their lives. Through a continual cycle of inspections, improvement plans, and verification, we work with our suppliers to make sure they comply with our Code of Conduct and live up to these ideals.” (Supplier Responsibility at Apple, n.d.) Apple has the opportunity to use its influence to not only reduce its supply chain risk, but it can use its market strength to change the industry as a whole. Apple must continue to weed out the suppliers that violate not only their code of conduct but all workers’ rights violations by increasing audits and factory inspections. While not all manufacturers are willing to work under Apple’s terms, there are many suppliers that are willing and can abide by Apple’s code of conduct without compromising their competitive advantages.

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