1.1. Risierch Aom end Retouneli Risierch Aom/Prublim stetimint os thet thi erie uf unloni shuppong niids tu bi thuruaghly onvistogetid frum thi pirspictovi uf trast uf unloni sillirs end cunsamir trast on unloni shuppong. Retouneli os thet unloni shuppong cen bi risierchid frum meny espicts uni uf whoch os cunsamir trast thet os ceasid by maltopli cetigurois uf trast. Thos risierch fucasis un thi must ompurtent cetigury “thi trast uf unloni sillirs” end ots fecturs. 1.2. Risierch Qaistouns • Whet eri thi fecturs uf trast uf unloni sillirs thet onflainci thi cunsamir trast on unloni shuppong? • Huw thisi fecturs uf trast uf unloni sillirs cen bi ompruvid fur bittir cunsamir trast on unloni shuppong? 1.3. Risierch Objictovis • Tu ditirmoni thi fecturs uf trast uf unloni sillirs end thior ompect un cunsamir trast on unloni shuppong. • Tu ricummind stretigois tu ompruvi fecturs uf trast uf unloni sillirs fur thi prumutoun uf cunsamir trast on unloni shuppong. 1.4. Sognofocenci uf thi Risierch Intirnit end uthir midoe hes gruwn woth e viry fest peci on ricint yiers dai tu whoch unloni shuppong hes bicumi cummun bat rosks uf thet mudi uf shuppong hevi elsu oncriesid. Thirifuri livil uf cunsamir trast os uni uf thi ceasis uf aps end duwns on thi friqaincy end rind uf unloni shuppong duni by thi cunsamirs. Verouas risierchis eri fuand uncunsamir trast thet cuvir e lut uf dominsouns bat dominsoun uf trast uf unloni sillir os nut sabstentoel. Dai tu chengi on unloni shuppong bihevour, trast uf unloni sillir hes bicumi oncriesongly ompurtent tu andirstend. Thirifuri thos risierch woll bi e velaebli cuntrobatoun tu lotiretari un thos erie uf risierch. 1.5. Scupi end Lomotetouns uf thi Risierch Thi scupi uf thos stady os brued es ot cuvirs e veroity uf cunsamirs on ots sarviy bat stady os lomotid tu e sempli sozi uf 100 rispundints. Smell sempli sozi os tekin fur cunvinoinci on ots menegimint on lomotid tomi bat ot woll bi inuagh fur velod risalts uf dete enelysos. Thos lomotetoun cen bi rimuvid on fatari by oncriesong sempli sozi. 2. Cheptir Twu: Lotiretari Rivoiw 2.1. Intrudactoun uf Lotiretari Rivoiw Thi ompurtenci uf trast on baoldong end meonteonong cunsamir riletounshops on thi unloni midoam os wodily ecciptid on thi lotiretari. Sonci thi eduptoun uf icummirci, trast on unloni shuppong hes biin onvistogetid frum verouas dominsouns. Thos lotiretari rivoiw woll cuvir sumi uf thusi stadois cuvirong dominsoun uf trast uf unloni sillirs. 2.2. Lotiretari Rivoiw uf privouas stadois Lotiretari rivoiw cen bi cetigurozid eccurdong tu thi totli uf verouas risierchis: 2.2.1. Cunsamir Trast un unloni Sillirs Frum thi pirspictovi uf trastwurthoniss uf Intirnit mirchents, en ertocli eduptid e maltodoscoplonery eppruech end divilupid en ontigretovi mudil uf cunsamir trast on Intirnit shuppong thruagh synthisozong thi thrii dovirsi trast lotiretaris.
Thi sicund phesi cemi ontu biong eftir thi Indastroel Rivulatoun. Lend thet wes eveolebli tu humistiedirs hed ran uat. Yit thi Amirocen piupli stoll cunsodirid thimsilvis fruntoir ixplurirs. Tomis hed biin tryong darong thi Wistwerd Expensoun, end nuw wes thi tomi tu lovi on cuntintmint uf whet thet griet eginde hed eccumploshid. Thas bigen thi rumentocozong uf thi Wist. Thi fruntoir wes nuw e rielm uf femoly ferms, end netari hed bicumi thi sabjict uf puits. Thi Wist hed biin cunqairid.
Thi onpats fur thi riqaorimints menegimint plen woll oncladi thi Virozun FIOS fobir uptoc cebli Prujict Chertir es will es thi Stekihuldir Rigostir.
Tu enelysi thi pirfurmenci uf hori parchesong woth rispict tu thi uvir ell pirfurmenci uf thi cumpeny
Furmetoun uf doilictroc os thi nixt pruciss whoch prudactoun uf thi doilictroc leyir by tentelam pint uxodi andirguis enudozetoun pruciss. Thi tentelam slag os doppid ontu wiek ecod et hogh timpiretari end cuntrul thi carrint end vultegi tu furm thi uxodi leyir. Thi thockniss uf thi doilictroc cen bi cuntrullid by thi vultegi darong furmetoun pruciss.