Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
communication skills:quizlet
communication skills
communication and interaction skills
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: communication skills:quizlet
Brianna Essay Salon Success Salon Success, by Pivot Point, is a textbook to help you understand all of the communication skills that go into working in a salon with clients. You have to keep them happy and coming back. A lot that goes into this. This book really helps you understand yourself and gives you tips to help you with yourself. You need to take care of yourself before you can help others. Before reading this, I thought it would be pointless, because I thought I knew everything they were going to teach me. But I was wrong. This book breaks everything down so you can see everything that goes into working in a salon. I learned a lot from each chapter. Chapter one talks about respect, trust, and commitment. Self respect was really …show more content…
After reading the personality part of this chapter it makes me think about my personality and how I work. “The first step toward understanding yourself will be to look closely at your personality”(37). For me this helped me stand back and understand myself and why I do some of the things I do. I think you should know yourself to be able to help others. I think that organizing is big in the salon. Even if you don’t have the same organizing skills as others you work with that okay because they both can work together in the end. “You can better manage your response to stress”(65). This part of this book really helped me with some of my stress. In a salon too not just life. You will have a lot of stress with having a life and a crazy busy salon you need to know how to handle them. This book really helps with stress management for …show more content…
The ambiance of the salon is something to focus on because the fell of the place is a big deal. “Ambiance refers to the atmosphere of one’s surroundings” (168). It is very important to make your clients feel like they are “important and valued individuals”(170). Every Time you have contact with your guest it is called touch point. Successful professionals are those who realize that no opportunity should be wasted & to make the best out of each situation. Staff synergy is where everyone in the salon works together will keep clients coming back because of how well everyone works together and how great there time with you
What attracted my attention in particular in Chapter 3 was stress information. Stress is considered to be the result of the action of the external factors (the environment, the job, the relationships with those around us, the obstacles of life, the daily expectations and disillusionments) and the internal factors (nutritional balance, emotional well-being, physical form, body) on our life. I never thought that there is a positive stress, but now I have realized that the extent to which each individual manages to manage stress in a constructive way, to become more resilient to the various obstacles of life, traces the boundary between negative stress, and positive. What is important to note is that stress in my life (the negative one) not only affects me in all areas but also negatively affects
Hoyle, R. H. (Ed.). (2010). Handbook of personality and self-regulation. West Sussex, UK: John Wiley & Sons.
The practice of improving the beauty of others may seem insignificant to some but for those in process of studying the cosmetology industry take great pride in the work they hope to produce. Hair stylist and nail technicians improve the way people look and feel about oneself to better improve self confidence; cosmetologist strive to do the best they can to achieve the look that their client may be searching for. However, these techniques must be taught thoroughly and without the proper teaching techniques, the upcoming cosmetologist may feel behind and uncertain about their abilities when performing on clients. Without the proper and professional ways of teaching, the student struggle to ever gain success in the business; this business builds only from the repetition of great work and failing to achieve the overall style of the desired look from the client will result in a failing business. The search of finding a successful and up to date school requires more work than one may assume.
The book Personality Plus by Florence Littauer explains the importance of learning and understanding the people who surround us with all their strengths and weaknesses to build valuable and strong relationships. The book is also helpful with its personality test which helps the reader to analyze him or herself from the clear point of view and
In the day to day life, experiences and connections are made. Many things that occur in one’s life can all stem from their individual personality, but interpreting how one’s personality guides their life presents a difficult challenge. Many actions, quirks, and patterns that a person has are easily noted due to the ability to see it, but the puppeteer behind these habits is an individual’s personality. A certain personality type can affect the perception of certain events and the reactions/feelings to certain outcomes. While one person might see a situation as dreadful, another may see it entirely different. We tend to find ourselves side by side with people we see similarities between due to a parallel in certain traits, but no two individuals are exactly the same based on differences in personality. Success is hinged on many things and one of those things is the development of self-awareness. To know oneself is key to tackling on intimidating tasks and situations, but to also grow in terms of knowledge and synergy. In my attempt to
skin care, cosmetics, manicures/pedicures, and electrology. Cosmetology offer many different service within the different classes. Cosmetologists can be expanded into multiple parts including cutting and chemically treating hair, chemical hair removal without a sharp blade, fashion trends, wigs, nails and skin care, skin and hair analysis; relaxation techniques including head, neck, scalp, hand and feet basic massage and aroma therapies. Cosmetology makes up everyday life. “Cosmetologists work in the beauty industry and provide customers with a wide variety of services, including hair care and maintenance, facial care and grooming, nail care,
A lot of women love to look good on a day to day basis, so a cosmetologist is what they need. A cosmetologist is a beauty specialist who is educated in doing hair, makeup, and nails. It’s very interesting because you get to be creative, have fun, have people looking gorgeous, and get paid for doing something you love. In this paper, you will be introduced to a lot of information in the field of cosmetology. Learning about the history and background, requirements to obtain the career and job positions will be covered throughout this paper. Towards the end you’ll get a touch of the job reflection and outlook. A lot of great information is listed, so there should be plenty of it learned.
1. Identify a stressor in your life to which you could apply what you have been learning in this class and potentially manage more effectively.
Chief amongst them is the goal of delivering a first class customer experience, which you shall achieve by recruiting and developing the best hotel management/support team, to ensure your hotel runs as effectively and efficiently as possible.
1. Personally, this course has helped me to better understand myself in a variety of ways. For instance, I have learned that there are three different types of behaviors: Type A (hostility, competitiveness), Type B (patience, cooperativeness), and Type D (distressed). Out of the three that are mentioned, I am Type A behavior; which according to Feldman (2015), “is a cluster of behaviors involving hostility, competitiveness, time urgency, and feeling driven.” Although most people usually are between Type A and Type B behavior, I believe that I lean more
We recommend Vikram to use service quality framework (SERVQUAL) as a scale to measure and manage hotel guest’s perception of service quality in terms of five dimensions (session2 slide#45), which are (i) Reliability – OV employee’s ability to dependably and accurately perform the promised service to consistently delight its guests (ii) Assurance – Knowledge and courtesy of OV employees, and their ability to convey trust and confidence. (iii) Empathy – OV’s individualized attention and customized care it offers to its guests and understanding the customer to anticipate guest needs, wants and desires to enlighten the service. (iv)Tangibles – Refers to OV’s lavish tents and other physical facilities, equipment, pleasant appearance of OV personal, etc. (v) Responsiveness – OV’s willingness to help customers and provide prompt
In the hair salon industry there are salon services and retail products that make up the output. Because the services generate most of the salon’s business that is what I will consider as the final output. Possible services include haircuts, hair colors, perms, etc.
In this this essay part A will discuss and demonstrate my knowledge regarding personality in a workplace, Part B will demonstrate my self awareness of personality via the self assessment surveys which were completed and discussed in weeks 4-5 tutorial. The survey will analyse my results and what it might mean for my current or future workplace behavior. Part C will apply my knowledge of the literature of personality supported and discussed in Part A and B of the essay.
When most people think of a spa, they immediately visualise a place where the rooms are smelling nice, soothing music is playing and the lighting is also dim and pleasing to the eyes. However, these things may be common in spa and salons. But what makes one spa better than the other is the difference between the service provided by the spa professionals. Here are a few things you need to look for in a good spa service:
Stress is something that everyone has to deal with in life, whether it is good or bad stress. Stress management techniques are a great way to deal with stress. Some of the stress management techniques that I learned from this course are prioritization, scheduling, and execution. Using these techniques has effectively helped me deal with my own stress. When it comes to dealing with stress I still have many strengths and weaknesses that I will explain. Some stressors I have in my life that I will discuss are psychointrapersonal, social, life events, and daily hassles. Next, I will give my opinion on my post-course survey, and compare and contrast it to my pre-course survey scores. Finally, I will explain my last goals for this stress management course.